{"id":4694,"date":"2018-12-24T16:44:09","date_gmt":"2018-12-24T09:44:09","guid":{"rendered":"https:\/\/dtmconsulting.vn\/?p=4694"},"modified":"2020-05-26T11:23:02","modified_gmt":"2020-05-26T04:23:02","slug":"8-xu-huong-digital-marketing-quan-trong-danh-cho-doanh-nghiep-cho-nam-2019","status":"publish","type":"post","link":"https:\/\/dtmconsulting.vn\/en\/8-xu-huong-digital-marketing-quan-trong-danh-cho-doanh-nghiep-cho-nam-2019\/","title":{"rendered":"8 xu h\u01b0\u1edbng Digital Marketing quan tr\u1ecdng b\u1eadc nh\u1ea5t d\u00e0nh cho doanh nghi\u1ec7p"},"content":{"rendered":"<p>B\u00e0i \u0111\u00e1nh gi\u00e1 c\u1ee7a ch\u00fang t\u00f4i cho th\u1ea5y c\u00e1c v\u00ed d\u1ee5 v\u1ec1 c\u00e1c c\u1ea3i ti\u1ebfn m\u1edbi nh\u1ea5t trong digital marketing, c\u00f4ng ngh\u1ec7 v\u00e0 d\u1eef li\u1ec7u \u0111\u1ec3 h\u1ed7 tr\u1ee3 chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1<\/p>\n<p>Ch\u00fang t\u00f4i th\u00edch xem x\u00e9t \u0111\u1ed5i m\u1edbi trong marketing.\u00a0Th\u1eadt th\u00fa v\u1ecb khi th\u1ea5y &#8216;c\u00f3 g\u00ec n\u00f3ng&#8217; v\u00e0 &#8216;\u0111i\u1ec1u g\u00ec th\u00fa v\u1ecb&#8217;, nh\u01b0ng \u0111\u1ec3 gi\u1eef cho n\u00f3 th\u1ef1c t\u1ebf v\u00e0 c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng theo \u00fd mu\u1ed1n, ch\u00fang t\u00f4i \u0111\u1ec1u quan t\u00e2m \u0111\u1ebfn nh\u1eefng k\u1ef9 thu\u1eadt truy\u1ec1n th\u00f4ng v\u00e0 chuy\u1ec3n \u0111\u1ed5i n\u00e0o s\u1ebd mang l\u1ea1i c\u1ea3i thi\u1ec7n th\u01b0\u01a1ng m\u1ea1i l\u1edbn nh\u1ea5t cho doanh nghi\u1ec7p.<\/p>\n<p>M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 c\u00f4ng ngh\u1ec7 k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n k\u1ef9 thu\u1eadt s\u1ed1 c\u00f3 th\u1ec3 c\u00f3 l\u00e0 Dominos.\u00a0G\u1ea7n \u0111\u00e2y t\u00f4i \u0111\u00e3 nghe v\u1ec1 t\u00e1c \u0111\u1ed9ng c\u1ee7a s\u1ed1 h\u00f3a c\u1ee7a Dominos t\u1eeb Dave Wild, Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ee7a Anh t\u1ea1i H\u1ed9i ch\u1ee3 tri\u1ec3n l\u00e3m C\u00f4ng ngh\u1ec7 \/ Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed.\u00a0Dominos UK ch\u1ec9 nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng \u0111\u1ea7u ti\u00ean v\u00e0o n\u0103m 2010 khi doanh thu tr\u1ef1c tuy\u1ebfn chi\u1ebfm \u00edt h\u01a1n 30% doanh thu.\u00a0T\u00e1m n\u0103m sau, Dominos c\u00f3 th\u1ecb ph\u1ea7n h\u01a1n 50% v\u1edbi c\u00e1c giao d\u1ecbch k\u1ef9 thu\u1eadt s\u1ed1 chi\u1ebfm h\u01a1n 80% doanh thu v\u00e0 \u1ee9ng d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh c\u1ee7a V\u01b0\u01a1ng qu\u1ed1c Anh chi\u1ebfm h\u01a1n hai ph\u1ea7n ba doanh thu.<\/p>\n<p>Trong b\u00e0i \u0111\u00e1nh gi\u00e1 v\u1ec1 \u0111\u1ed5i m\u1edbi k\u1ef9 thu\u1eadt s\u1ed1 n\u00e0y, t\u00f4i s\u1ebd xem x\u00e9t c\u00e1c v\u00ed d\u1ee5 v\u1ec1 c\u00e1c <strong>k\u1ef9 thu\u1eadt marketing m\u1edbi nh\u1ea5t<\/strong> m\u00e0 c\u00e1c c\u00f4ng ty h\u00e0ng \u0111\u1ea7u \u0111ang tri\u1ec3n khai c\u00f3 kh\u1ea3 n\u0103ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng l\u00e0m xu h\u01b0\u1edbng tr\u00ean c\u00e1c doanh nghi\u1ec7p trong n\u0103m t\u1edbi.<\/p>\n<p>\u0110\u1ec3 c\u1ea5u tr\u00fac t\u1ed5ng quan c\u1ee7a t\u00f4i, t\u00f4i s\u1ebd xem x\u00e9t c\u00e1c <strong>k\u1ef9 thu\u1eadt v\u00e0 c\u00f4ng ngh\u1ec7 m\u1edbi<\/strong> n\u00e0y trong 8 k\u1ef9 thu\u1eadt <strong>truy\u1ec1n th\u00f4ng digital marketing<\/strong> quan tr\u1ecdng.<\/p>\n<p>T\u00ecm hi\u1ec3u c\u00e1ch c\u00f3 \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf trong n\u0103m 2019 b\u1eb1ng c\u00e1ch tri\u1ec3n khai c\u00e1c k\u1ef9 thu\u1eadt chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 m\u1edbi nh\u1ea5t m\u00e0 c\u00e1c doanh nghi\u1ec7p thu\u1ed9c m\u1ecdi lo\u1ea1i c\u1ea7n xem x\u00e9t \u0111\u1ec3 duy tr\u00ec t\u00ednh c\u1ea1nh tranh.<\/p>\n<p><strong>Nh\u01b0ng tr\u01b0\u1edbc ti\u00ean, m\u1ed9t c\u00e2u h\u1ecfi d\u00e0nh cho b\u1ea1n &#8211; Xu h\u01b0\u1edbng marketing n\u00e0o s\u1ebd quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi b\u1ea1n v\u00e0 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n trong n\u0103m t\u1edbi?<\/strong><\/p>\n<p>Th\u1eadt th\u00fa v\u1ecb khi \u0111\u1eb7t c\u00e2u h\u1ecfi n\u00e0y tr\u00ean blog c\u1ee7a ch\u00fang t\u00f4i trong v\u00e0i n\u0103m qua \u0111\u1ec3 xem xu h\u01b0\u1edbng quan tr\u1ecdng nh\u1ea5t l\u00e0 &#8216;tr\u00ean b\u1ea3ng&#8217; v\u00e0 c\u00e1ch ch\u00fang thay \u0111\u1ed5i theo th\u1eddi gian.<\/p>\n<p>V\u00ec v\u1eady, h\u00e3y cho ch\u00fang t\u00f4i bi\u1ebft, ch\u00fang t\u00f4i ch\u1ec9 \u0111ang t\u00ecm ki\u1ebfm nh\u1eefng g\u00ec s\u1ebd quan tr\u1ecdng nh\u1ea5t, v\u00ec v\u1eady\u2026<\/p>\n<p><em>\u201cVui l\u00f2ng cung c\u1ea5p k\u1ef9 thu\u1eadt digital marketing m\u00e0 b\u1ea1n hy v\u1ecdng s\u1ebd mang l\u1ea1i s\u1ef1 n\u00e2ng cao th\u01b0\u01a1ng m\u1ea1i l\u1edbn nh\u1ea5t v\u00e0o n\u0103m 2019.\u201d<\/em><\/p>\n<p>C\u1ea3m \u01a1n tr\u01b0\u1edbc v\u00ec \u0111\u00e3 chia s\u1ebb quan \u0111i\u1ec3m c\u1ee7a b\u1ea1n!<\/p>\n<p>B\u00e2y gi\u1edd t\u00f4i s\u1ebd xem x\u00e9t c\u00e1c lo\u1ea1i xu h\u01b0\u1edbng marketing kh\u00e1c nhau \u0111\u01b0\u1ee3c nh\u00f3m theo c\u00e1c k\u1ef9 thu\u1eadt ch\u00ednh trong h\u01b0\u1edbng d\u01b0\u01a1ng nhi\u1ec1u m\u00e0u c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<ol>\n<li>\n<h1><strong>Chi\u1ebfn l\u01b0\u1ee3c digital marketing v\u00e0 xu h\u01b0\u1edbng l\u1eadp k\u1ebf ho\u1ea1ch<\/strong><\/h1>\n<\/li>\n<\/ol>\n<p>M\u1ed9t xu h\u01b0\u1edbng ch\u00ednh trong ph\u00e1t tri\u1ec3n <a href=\"https:\/\/dtmconsulting.vn\/en\/chien-luoc-digital-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">chi\u1ebfn l\u01b0\u1ee3c digital marketing t\u1ed5ng th\u1ec3<\/a> l\u00e0 s\u1ef1 ph\u1ed5 bi\u1ebfn li\u00ean t\u1ee5c c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1. M\u1ed9t cu\u1ed9c th\u0103m d\u00f2 g\u1ea7n \u0111\u00e2y v\u1ec1 h\u1ed9i th\u1ea3o tr\u00ean web c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 cho th\u1ea5y r\u1eb1ng m\u1ed9t ph\u1ea7n ba doanh nghi\u1ec7p \u0111ang c\u00f3 k\u1ebf ho\u1ea1ch chuy\u1ec3n \u0111\u1ed5i trong v\u00f2ng 12 th\u00e1ng t\u1edbi v\u1edbi m\u1ed9t ph\u1ea7n t\u01b0 \u0111\u00e3 b\u1eaft tay v\u00e0o h\u1ecd. \u0110i\u1ec1u n\u00e0y t\u01b0\u01a1ng t\u1ef1 nh\u01b0 nh\u1eefng g\u00ec ch\u00fang t\u00f4i \u0111\u00e3 th\u1ea5y trong c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t t\u1ed5ng qu\u00e1t h\u01a1n c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<p>Trong chi\u1ebfn l\u01b0\u1ee3c marketing k\u1ef9 thu\u1eadt s\u1ed1, ti\u1ebfp t\u1ee5c quan t\u00e2m \u0111\u1ebfn vi\u1ec7c ph\u00e1t tri\u1ec3n\u00a0<strong>c\u00e1c chi\u1ebfn l\u01b0\u1ee3c digital marketing t\u00edch h\u1ee3p <\/strong>tr\u00ean nhi\u1ec1u k\u00eanh.\u00a0C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 l\u00e0 m\u1ed9t ph\u1ea3n \u1ee9ng v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c c\u1ee7a c\u00e1c silo k\u1ef9 thu\u1eadt s\u1ed1 \u1edf m\u1ed9t s\u1ed1 c\u00f4ng ty m\u00e0 \u0111\u00e3 c\u00f3 s\u1ef1 th\u1ea5t b\u1ea1i trong vi\u1ec7c t\u00edch h\u1ee3p k\u1ef9 thu\u1eadt s\u1ed1 tr\u00ean to\u00e0n c\u00f4ng ty.\u00a0Thay v\u00e0o \u0111\u00f3, ch\u00fang t\u00f4i khuy\u00ean b\u1ea1n n\u00ean s\u1eed d\u1ee5ng c\u00e1ch ti\u1ebfp c\u1eadn t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng \u0111\u1ec3 ki\u1ec3m tra c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a b\u1ea1n cho nh\u1eefng ng\u01b0\u1eddi kh\u00e1c nhau trong su\u1ed1t v\u00f2ng \u0111\u1eddi nh\u01b0 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb b\u00ean d\u01b0\u1edbi.<\/p>\n<p>Trong th\u1ebf gi\u1edbi marketing \u0111a k\u00eanh ng\u00e0y nay, c\u00f3 nhi\u1ec1u k\u1ef9 thu\u1eadt marketing tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng \u0111\u01b0\u1ee3c tr\u1ea3 ti\u1ec1n, s\u1edf h\u1eefu v\u00e0 ki\u1ebfm \u0111\u01b0\u1ee3c m\u00e0 ch\u00fang t\u00f4i khuy\u00ean b\u1ea1n n\u00ean xem x\u00e9t trong su\u1ed1t v\u00f2ng \u0111\u1eddi c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>&gt;&gt;&gt; Xem th\u00eam: <a href=\"https:\/\/dtmconsulting.vn\/en\/thiet-ke-chien-luoc-marketing-dinh-huong-khach-hang\/\" target=\"_blank\" rel=\"noopener noreferrer\">Thi\u1ebft k\u1ebf chi\u1ebfn l\u01b0\u1ee3c Marketing \u0111\u1ecbnh h\u01b0\u1edbng kh\u00e1ch h\u00e0ng<\/a><\/strong><\/p>\n<h2><strong>T\u1eeb digital marketing \u0111\u1ebfn \u0111a k\u00eanh \u0111\u1ec3 marketing \u0111a k\u00eanh<\/strong><\/h2>\n<p>H\u00ecnh \u1ea3nh n\u00e0y l\u00e0m n\u1ed5i b\u1eadt xu h\u01b0\u1edbng marketing r\u1ed9ng h\u01a1n, \u0111\u00f3 l\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i h\u01a1n &#8216;truy\u1ec1n th\u00f4ng \u0111a k\u00eanh&#8217; t\u1eadp trung xung quanh kh\u00e1ch h\u00e0ng \u0111\u1ec3 m\u00f4 t\u1ea3 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c marketing b\u00ean ngo\u00e0i l\u0129nh v\u1ef1c b\u00e1n l\u1ebb v\u00e0 du l\u1ecbch, n\u01a1i c\u00f3 ngu\u1ed3n g\u1ed1c t\u1eeb k\u00eanh \u0111a k\u00eanh.<\/p>\n<p>N\u1ebfu b\u1ea1n \u0111ang t\u1ef1 h\u1ecfi &#8216;t\u1ea1i sao <a href=\"https:\/\/dtmconsulting.vn\/en\/multi-channel-cross-channel-va-omni-channel\/\" target=\"_blank\" rel=\"noopener noreferrer\">Omnichannel<\/a>&#8216;,\u00a0 <em>Omni<\/em>\u00a0, d\u1ef1a tr\u00ean ti\u1ebfng Latin\u00a0<em>Omnis<\/em>\u00a0c\u00f3 ngh\u0129a l\u00e0 &#8216;t\u1ea5t c\u1ea3, t\u1ea5t c\u1ea3, to\u00e0n b\u1ed9, c\u1ee7a m\u1ecdi lo\u1ea1i&#8217; nh\u1ea5n m\u1ea1nh t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c t\u00ecm c\u00e1ch ti\u1ebfp c\u1eadn v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c \u0111i\u1ec3m ti\u1ebfp x\u00fac trong t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh.\u00a0N\u00f3 cho th\u1ea5y m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn ph\u00e1p y h\u01a1n \u0111\u1ec3 ti\u1ebfp c\u1eadn \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau, nh\u01b0ng n\u00ean nh\u1eadn ra r\u1eb1ng ng\u00e2n s\u00e1ch c\u1ea7n \u0111\u01b0\u1ee3c \u01b0u ti\u00ean cho c\u00e1c k\u00eanh hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n<p>Tr\u00edch d\u1eabn\u00a0n\u00e0y\u00a0t\u1eeb John Bowden, Ph\u00f3 ch\u1ee7 t\u1ecbch c\u1ea5p cao v\u1ec1 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i Time Warner Cable gi\u1ea3i th\u00edch c\u00e1ch c\u00e1c chi\u1ebfn l\u01b0\u1ee3c omnichannel t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng h\u01a1n.<\/p>\n<p><em>\u201c\u0110a k\u00eanh l\u00e0 ch\u1ebf \u0111\u1ed9 xem ho\u1ea1t \u0111\u1ed9ng &#8211; c\u00e1ch b\u1ea1n cho ph\u00e9p kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t giao d\u1ecbch trong m\u1ed7i k\u00eanh.\u00a0<\/em><\/p>\n<p><em>Omnichannel, tuy nhi\u00ean, \u0111ang xem tr\u1ea3i nghi\u1ec7m qua con m\u1eaft c\u1ee7a kh\u00e1ch h\u00e0ng, d\u00e0n tr\u1ea3i tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh \u0111\u1ec3 n\u00f3 li\u1ec1n m\u1ea1ch, t\u00edch h\u1ee3p v\u00e0 nh\u1ea5t qu\u00e1n.\u00a0<\/em><\/p>\n<p><em>Omnichannel d\u1ef1 \u0111o\u00e1n r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u trong m\u1ed9t k\u00eanh v\u00e0 chuy\u1ec3n sang k\u00eanh kh\u00e1c khi h\u1ecd ti\u1ebfn t\u1edbi gi\u1ea3i ph\u00e1p.\u00a0Vi\u1ec7c th\u1ef1c hi\u1ec7n nh\u1eefng &#8216;thao t\u00e1c&#8217; ph\u1ee9c t\u1ea1p gi\u1eefa c\u00e1c k\u00eanh ph\u1ea3i l\u00e0 ch\u1ea5t l\u1ecfng cho kh\u00e1ch h\u00e0ng.\u00a0\u0110\u01a1n gi\u1ea3n ch\u1ec9 c\u1ea7n \u0111\u1eb7t, omni-k\u00eanh l\u00e0 \u0111a k\u00eanh th\u1ef1c hi\u1ec7n ngay! \u201d<\/em><\/p>\n<h1><strong>2. Chi\u1ebfn l\u01b0\u1ee3c v\u00e0 k\u1ebf ho\u1ea1ch marketing<\/strong><\/h1>\n<p>Cu\u1ed1i c\u00f9ng, \u0111\u00f3 l\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n kinh doanh, marketing v\u00e0 th\u01b0\u01a1ng hi\u1ec7u th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ed9t doanh nghi\u1ec7p, v\u00ec v\u1eady \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i c\u00f3 chi\u1ebfn l\u01b0\u1ee3c marketing v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u \u0111\u00fang \u0111\u1eafn tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n chi\u1ebfn thu\u1eadt k\u1ef9 thu\u1eadt s\u1ed1.\u00a0N\u1ebfu kh\u00f4ng, c\u00f3 kh\u1ea3 n\u0103ng c\u00f4ng vi\u1ec7c kh\u00f3 kh\u0103n c\u1ee7a b\u1ea1n tr\u00ean chi\u1ebfn thu\u1eadt k\u1ef9 thu\u1eadt s\u1ed1 s\u1ebd b\u1ecb l\u00e3ng ph\u00ed n\u1ebfu h\u1ecd h\u01b0\u1edbng \u0111\u1ebfn sai \u0111\u1ed1i t\u01b0\u1ee3ng v\u00e0 \u0111\u1ec1 xu\u1ea5t gi\u00e1 tr\u1ecb c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u1ee7 m\u1ea1nh.<\/p>\n<p>Xu h\u01b0\u1edbng ch\u00ednh \u1edf \u0111\u00e2y l\u00e0 c\u00e1ch c\u00e1c c\u00f4ng ngh\u1ec7 v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n k\u1ef9 thu\u1eadt s\u1ed1 cung c\u1ea5p c\u01a1 h\u1ed9i cho s\u1ef1 gi\u00e1n \u0111o\u1ea1n k\u1ef9 thu\u1eadt s\u1ed1.\u00a0Tuy nhi\u00ean, digital marketing kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t ch\u1ea5t g\u00e2y r\u1ed1i. Digital marketing th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u00e2m nh\u1eadp th\u1ecb tr\u01b0\u1eddng h\u01a1n s\u1ea3n ph\u1ea9m m\u1edbi ho\u1eb7c ph\u00e1t tri\u1ec3n th\u1ecb tr\u01b0\u1eddng<\/p>\n<h2><strong>Tr\u1ea3i nghi\u1ec7m k\u1ef9 thu\u1eadt s\u1ed1<\/strong><\/h2>\n<p>Vi\u1ec7c t\u1ea1o ra c\u00e1c thi\u1ebft k\u1ebf trang web \u0111\u00e1p \u1ee9ng di \u0111\u1ed9ng cho vi\u1ec7c s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh chi\u1ebfm \u01b0u th\u1ebf hi\u1ec7n nay l\u00e0 tin t\u1ee9c c\u0169.\u00a0Ch\u00fang t\u00f4i th\u1ea5y s\u1ef1 \u0111\u1ed5i m\u1edbi trong t\u01b0\u01a1ng lai trong kinh nghi\u1ec7m k\u1ef9 thu\u1eadt s\u1ed1 trong c\u00e1c l\u0129nh v\u1ef1c t\u1ed1c \u0111\u1ed9 v\u00e0 c\u00e1 nh\u00e2n h\u00f3a v\u00e0\u00a0giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng\u00a0d\u1ef1a tr\u00ean c\u00e1i nh\u00ecn s\u00e2u s\u1eafc \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n.\u00a0T\u00f4i s\u1ebd minh h\u1ecda \u0111i\u1ec1u n\u00e0y v\u1edbi m\u1ed9t v\u00e0i v\u00ed d\u1ee5.<\/p>\n<p>Google t\u1eeb l\u00e2u \u0111\u00e3 tuy\u00ean b\u1ed1 t\u1ea7m quan tr\u1ecdng c\u1ee7a t\u1ed1c \u0111\u1ed9 t\u1ea3i xu\u1ed1ng v\u00e0 m\u1eb7c d\u00f9 vi\u1ec7c s\u1eed d\u1ee5ng RWD ph\u1ed5 bi\u1ebfn, hi\u1ec7u su\u1ea5t c\u1ee7a c\u00e1c\u00a0ti\u00eau chu\u1ea9n\u00a0c\u1ee7a Google\u00a0cho th\u1ea5y nhi\u1ec1u doanh nghi\u1ec7p \u0111ang thi\u1ebfu t\u1ed1c \u0111\u1ed9 y\u00eau c\u1ea7u\u00a0.<\/p>\n<p>B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong qu\u00e1 tr\u00ecnh n\u00e0y x\u1ea3y ra ngay sau khi kh\u00e1ch h\u00e0ng t\u1ea1o t\u00e0i kho\u1ea3n Stitch Fix c\u1ee7a h\u1ecd.\u00a0Kh\u00e1ch h\u00e0ng thi\u1ebft l\u1eadp t\u00e0i kho\u1ea3n, qua email c\u1ee7a h\u1ecd ho\u1eb7c b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i v\u1edbi Facebook, \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft th\u00f4ng qua m\u1ed9t b\u1ea3ng c\u00e2u h\u1ecfi m\u1edf r\u1ed9ng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 C\u00e2u h\u1ecfi ki\u1ec3u (Style Quiz), m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng tr\u00f2 chuy\u1ec7n<\/p>\n<p><strong>&gt;&gt;&gt; Xem th\u00eam:<a href=\"https:\/\/dtmconsulting.vn\/en\/3-chien-thuat-tac-dong-tam-ly-den-khach-hang\/\" target=\"_blank\" rel=\"noopener noreferrer\"> 3 chi\u1ebfn thu\u1eadt t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng<\/a><\/strong><\/p>\n<h1><strong>3. T\u00ecm ki\u1ebfm xu h\u01b0\u1edbng marketing<\/strong><\/h1>\n<p>V\u00ec Google th\u1ed1ng tr\u1ecb c\u00e1c k\u1ebft qu\u1ea3 m\u00e0 c\u00e1c doanh nghi\u1ec7p nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb <a href=\"https:\/\/dtmconsulting.vn\/en\/tag\/seo\/\" target=\"_blank\" rel=\"noopener noreferrer\">marketing c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm<\/a>, t\u00f3m t\u1eaft c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 xu h\u01b0\u1edbng t\u00ecm ki\u1ebfm \u1edf \u0111\u00e2y t\u1eadp trung v\u00e0o Google.\u00a0Carolanne Mangles \u0111\u00e3 b\u00e1o c\u00e1o cho ch\u00fang t\u00f4i tr\u1edf l\u1ea1i v\u00e0o th\u00e1ng 8 v\u1ec1 m\u1ed9t s\u1ed1\u00a0thay \u0111\u1ed5i l\u1edbn nh\u1ea5t m\u00e0 Google \u0111\u00e3 th\u1ef1c hi\u1ec7n trong n\u0103m 2018\u00a0, nhi\u1ec1u\u00a0thay \u0111\u1ed5i\u00a0s\u1ebd \u0111\u01b0\u1ee3c tri\u1ec3n khai v\u00e0 ph\u00e1t tri\u1ec3n v\u00e0o n\u0103m 2019. Thay \u0111\u1ed5i r\u00f5 r\u00e0ng nh\u1ea5t l\u00e0 s\u1ef1 ra m\u1eaft c\u1ee7a N\u1ec1n t\u1ea3ng marketing c\u1ee7a Google \u0111\u00e3 th\u1ea5y AdWords \u0111\u01b0\u1ee3c \u0111\u1ed5i t\u00ean th\u00e0nh Qu\u1ea3ng c\u00e1o v\u00e0 C\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch v\u00e0 n\u1ec1n t\u1ea3ng qu\u1ea3ng c\u00e1o Doubleclick nh\u01b0 Google Analytics, Data Studio v\u00e0 th\u1eed nghi\u1ec7m AB th\u00f4ng qua studio d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p ch\u1eb7t ch\u1ebd h\u01a1n.<\/p>\n<p>\u0110\u1ed1i v\u1edbi t\u00ecm ki\u1ebfm kh\u00f4ng ph\u1ea3i tr\u1ea3 ti\u1ec1n, b\u1ea3n c\u1eadp nh\u1eadt c\u1ea7n theo d\u00f5i v\u00e0o n\u0103m 2019 l\u00e0\u00a0\u00a0B\u1ea3n c\u1eadp nh\u1eadt t\u1ed1c \u0111\u1ed9 c\u1ee7a Google\u00a0, h\u00ecnh ph\u1ea1t n\u00e0y s\u1ebd ph\u1ea1t c\u00e1c trang web ch\u1eadm h\u01a1n v\u00e0 \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh sau nhi\u1ec1u th\u00e1ng d\u00f9ng th\u1eed.\u00a0M\u1eb7c d\u00f9 \u0111i\u1ec1u n\u00e0y ban \u0111\u1ea7u ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c trang web ch\u1eadm nh\u1ea5t, t\u1eeb tr\u1ea3i nghi\u1ec7m tr\u01b0\u1edbc \u0111\u00e2y, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 mong \u0111\u1ee3i Google s\u1ebd thay \u0111\u1ed5i tr\u1ecdng s\u1ed1 tr\u00ean thu\u1eadt to\u00e1n \u0111\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nhi\u1ec1u trang web kh\u00f4ng c\u1ea3i thi\u1ec7n t\u1ed1c \u0111\u1ed9 c\u1ee7a ch\u00fang trong th\u1eddi gian.<\/p>\n<p>M\u1ed9t thay \u0111\u1ed5i h\u1eefu c\u01a1 \u0111ang di\u1ec5n ra kh\u00e1c \u0111\u1ec3 theo d\u00f5i trong n\u0103m 2019 l\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00e1c \u0111o\u1ea1n tr\u00edch t\u00ecm ki\u1ebfm c\u1ee7a Google m\u00e0 t\u00f4i theo d\u00f5i vi\u1ec7c \u00e1p d\u1ee5ng th\u00f4ng qua\u00a0ph\u00e2n t\u00edch t\u00ednh n\u0103ng\u00a0c\u1ee7a\u00a0Mozcast SERPs\u00a0:<\/p>\n<p>\u0110i\u1ec1u n\u00e0y cho th\u1ea5y t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o SERPS h\u1eefu c\u01a1 trong \u0111\u00f3 c\u00e1c c\u00e2u h\u1ecfi li\u00ean quan hi\u1ec7n \u0111ang \u1edf m\u1ee9c cao nh\u1ea5t m\u1ecdi th\u1eddi \u0111\u1ea1i v\u1edbi h\u00ecnh \u1ea3nh v\u00e0 c\u00e1c \u0111o\u1ea1n tr\u00edch n\u1ed5i b\u1eadt c\u00f2n l\u1ea1i quan tr\u1ecdng.\u00a0S\u1ef1 n\u1ed5i b\u1eadt c\u1ee7a c\u00e1c t\u00ednh n\u0103ng n\u00e0y cho th\u1ea5y t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c hi\u1ec3u v\u00e0 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi m\u00e0 kh\u00e1n gi\u1ea3 c\u1ee7a b\u1ea1n h\u1ecfi khi t\u00ecm ki\u1ebfm nhi\u1ec1u cu\u1ed9c tr\u00f2 chuy\u1ec7n h\u01a1n ph\u00e1t tri\u1ec3n th\u00f4ng qua loa th\u00f4ng minh v\u00e0 loa th\u00f4ng minh \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t b\u1eb1ng gi\u1ecdng n\u00f3i.\u00a0Bi\u1ec3u \u0111\u1ed3 c\u0169ng cho th\u1ea5y vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i ho\u00e0n to\u00e0n g\u1ea7n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o https trong s\u1ed1 c\u00e1c trang web h\u00e0ng \u0111\u1ea7u theo d\u00f5i Mozcast trong \u0111\u00e1nh gi\u00e1 SERPS cho 10.000 t\u1eeb kh\u00f3a th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng<\/p>\n<h1><strong>4. Xu h\u01b0\u1edbng truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i<\/strong><\/h1>\n<p>\u0110\u00e1nh gi\u00e1 th\u1ecb tr\u01b0\u1eddng truy\u1ec1n th\u00f4ng\u00a0h\u00e0ng n\u0103m do ch\u00ednh ph\u1ee7 \u1ee7y quy\u1ec1n\u00a0l\u00e0 m\u1ed9t trong nh\u1eefng ngu\u1ed3n t\u1ed1t nh\u1ea5t \u0111\u1ec3 bi\u00ean so\u1ea1n d\u1eef li\u1ec7u v\u1ec1 s\u1eed d\u1ee5ng Internet v\u00e0 Truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i.<\/p>\n<p>B\u00e1o c\u00e1o m\u1edbi nh\u1ea5t, \u0111\u01b0\u1ee3c xu\u1ea5t b\u1ea3n th\u00e1ng tr\u01b0\u1edbc c\u00f3 m\u1ed9t h\u00ecnh \u1ea3nh t\u1ed1t t\u00f3m t\u1eaft nh\u1eefng thay \u0111\u1ed5i g\u1ea7n \u0111\u00e2y nh\u1ea5t trong vi\u1ec7c s\u1eed d\u1ee5ng li\u00ean quan \u0111\u1ebfn tu\u1ed5i c\u1ee7a m\u1ea1ng x\u00e3 h\u1ed9i s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i ch\u00ednh t\u1eeb n\u0103m 2016 \u0111\u1ebfn n\u0103m 2018:<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-4599 size-full\" src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA.jpeg\" alt=\"social media\" width=\"800\" height=\"533\" srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA.jpeg 800w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA-300x200.jpeg 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA-768x512.jpeg 768w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA-600x400.jpeg 600w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA-219x146.jpeg 219w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA-50x33.jpeg 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/1_l5zrYK9xavG7VnGAvHZOMA-113x75.jpeg 113w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>H\u00ecnh \u1ea3nh cho m\u1ed9t b\u1ea3n t\u00f3m t\u1eaft tuy\u1ec7t v\u1eddi v\u1ec1 nh\u1eefng thay \u0111\u1ed5i trong ba m\u1ea1ng l\u01b0\u1edbi kh\u00e1ch h\u00e0ng ch\u00ednh:<\/p>\n<ul>\n<li><strong>Facebook<\/strong>&#8211; T\u0129nh ho\u1eb7c gi\u1ea3m \u1edf h\u1ea7u h\u1ebft c\u00e1c nh\u00f3m tu\u1ed5i ngo\u1ea1i tr\u1eeb nh\u00f3m tu\u1ed5i (55+ tu\u1ed5i) l\u1edbn h\u01a1n hi\u1ec7n l\u00e0 nh\u00f3m ng\u01b0\u1eddi d\u00f9ng l\u1edbn nh\u1ea5t<\/li>\n<li><strong>Instagram<\/strong>&#8211; T\u0103ng m\u1ee9c s\u1eed d\u1ee5ng tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c nh\u00f3m tu\u1ed5i c\u00f3 nh\u00f3m tu\u1ed5i l\u1edbn nh\u1ea5t, nh\u00f3m tu\u1ed5i t\u1eeb 25 \u0111\u1ebfn 34, sau \u0111\u00f3 l\u00e0 t\u1eeb 18 \u0111\u1ebfn 24<\/li>\n<li><strong>Snapchat<\/strong>&#8211; S\u1ef1 gia t\u0103ng l\u1edbn nh\u1ea5t v\u00e0 nh\u00f3m ng\u01b0\u1eddi d\u00f9ng l\u1edbn nh\u1ea5t l\u1ea1i l\u00e0 nh\u00f3m tu\u1ed5i t\u1eeb 25 \u0111\u1ebfn 34 cho th\u1ea5y Snapchat kh\u00f4ng ch\u1ec9 d\u00e0nh cho thi\u1ebfu ni\u00ean.\u00a0Th\u1eadt v\u1eady, c\u0169ng c\u00f3 s\u1ef1 gia t\u0103ng trong ng\u01b0\u1eddi d\u00f9ng \u1edf c\u00e1c nh\u00f3m tu\u1ed5i l\u1edbn h\u01a1n m\u00e0 kh\u00f4ng ph\u1ea3i l\u00e0 xa ph\u00eda sau c\u00e1c nh\u00f3m tu\u1ed5i tr\u1ebb h\u01a1n trong m\u1ee9c \u0111\u1ed9 ch\u1ea5p nh\u1eadn.\u00a0Tuy nhi\u00ean, t\u1ea7n su\u1ea5t s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u01b0\u1ee3c xem x\u00e9t trong qu\u00e1 tr\u00ecnh bi\u00ean d\u1ecbch n\u00e0y.<\/li>\n<\/ul>\n<p>Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 k\u1ef3 v\u1ecdng r\u1eb1ng chi ti\u00eau qu\u1ea3ng c\u00e1o Instagram ti\u1ebfp t\u1ee5c t\u0103ng theo m\u1ee9c t\u0103ng s\u1eed d\u1ee5ng v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn qu\u1ea3ng c\u00e1o t\u1ed1t h\u01a1n tr\u00ean n\u1ec1n t\u1ea3ng.\u00a0S\u1ef1 thay \u0111\u1ed5i trong chi ti\u00eau qu\u1ea3ng c\u00e1o n\u00e0y \u0111\u01b0\u1ee3c ch\u1ec9 ra b\u1edfi b\u00e1o c\u00e1o Merkle v\u1ec1 c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u1ee7a kh\u00e1ch h\u00e0ng cho th\u1ea5y r\u1eb1ng\u00a0chi ti\u00eau qu\u1ea3ng c\u00e1o tr\u00ean Facebook t\u0103ng 40% so v\u1edbi c\u00f9ng k\u1ef3 trong qu\u00fd 2 n\u0103m 2018, chi ti\u00eau qu\u1ea3ng c\u00e1o tr\u00ean Instagram t\u0103ng 177%\u00a0trong c\u00f9ng kho\u1ea3ng th\u1eddi gian.<\/p>\n<p>Trong Facebook, vi\u1ec7c s\u1eed d\u1ee5ng Messenger t\u0103ng l\u00ean l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i.\u00a0S\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea m\u1edbi nh\u1ea5t t\u1eeb Facebook cho th\u1ea5y t\u1ea7m quan tr\u1ecdng c\u1ee7a Messenger: v\u1edbi 1,3 t\u1ef7 ng\u01b0\u1eddi s\u1eed d\u1ee5ng Messenger m\u1ed7i th\u00e1ng;\u00a08 t\u1ef7 tin nh\u1eafn \u0111\u01b0\u1ee3c trao \u0111\u1ed5i gi\u1eefa con ng\u01b0\u1eddi v\u00e0 doanh nghi\u1ec7p m\u1ed7i th\u00e1ng v\u00e0 78% ng\u01b0\u1eddi c\u00f3 \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh s\u1eed d\u1ee5ng tin nh\u1eafn m\u1ed7i th\u00e1ng.\u00a0C\u0169ng nh\u01b0 c\u00e1c qu\u1ea3ng c\u00e1o \u0111\u01b0\u1ee3c t\u00e0i tr\u1ee3 nh\u1eafm m\u1ee5c ti\u00eau, vi\u1ec7c s\u1eed d\u1ee5ng Messenger cho c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i l\u00e0 m\u1ed9t xu h\u01b0\u1edbng ch\u00ednh.\u00a0Nike c\u00f3 m\u1ed9t trong nh\u1eefng \u1ee9ng d\u1ee5ng tr\u00f2 chuy\u1ec7n th\u01b0\u01a1ng m\u1ea1i ti\u00ean ti\u1ebfn nh\u1ea5t v\u00e0 c\u00e1c tri\u1ec3n khai \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng t\u1ed1t m\u00e0 t\u00f4i \u0111\u00e3 th\u1ea5y l\u00e0 \u0111\u00e1ng \u0111\u1ec3 ki\u1ec3m tra.<\/p>\n<h2><strong>C\u00f2n v\u1ec1 ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i B2B th\u00ec sao?<\/strong><\/h2>\n<p>LinkedIn v\u00e0 Twitter kh\u00f4ng \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong d\u1eef li\u1ec7u bi\u00ean d\u1ecbch OfCom.\u00a0\u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e0 marketing B2B, LinkedIn c\u00f3 kh\u1ea3 n\u0103ng t\u0103ng tr\u01b0\u1edfng t\u1ea7m quan tr\u1ecdng, m\u1eb7c d\u00f9 vi\u1ec7c mua l\u1ea1i n\u0103m 2016 c\u1ee7a Microsoft khi\u1ebfn vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1ch th\u1ee9c chia s\u1ebb doanh thu n\u1ec1n t\u1ea3ng gi\u1eefa qu\u1ea3ng c\u00e1o v\u00e0 tuy\u1ec3n d\u1ee5ng tr\u1edf n\u00ean kh\u00f3 kh\u0103n h\u01a1n th\u1ebf n\u00e0o.\u00a0B\u00e1o c\u00e1o giao d\u1ecbch Q2 2018 g\u1ea7n \u0111\u00e2y cho th\u1ea5y t\u1ea7m quan tr\u1ecdng ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a n\u1ec1n t\u1ea3ng v\u1edbi doanh thu LinkedIn t\u0103ng 37% (t\u0103ng 34% trong ti\u1ec1n t\u1ec7 kh\u00f4ng \u0111\u1ed5i) v\u1edbi t\u0103ng tr\u01b0\u1edfng phi\u00ean LinkedIn 41% v\u00e0 ng\u01b0\u1eddi d\u00f9ng 562 tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng t\u1ea1i h\u01a1n 200 qu\u1ed1c gia v\u00e0 l\u00e3nh th\u1ed5 tr\u00ean to\u00e0n th\u1ebf gi\u1edbi.<\/p>\n<p>M\u1eb7c d\u00f9 t\u01b0\u01a1ng lai c\u1ee7a Twitter th\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u1ebd ti\u00eau c\u1ef1c, nh\u01b0ng n\u00f3 v\u1eabn s\u1ebd l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 thu h\u00fat \u0111\u1ed1i t\u01b0\u1ee3ng B2B v\u00e0 B2C c\u00f3 li\u00ean quan.\u00a0B\u00e1o c\u00e1o Q2 2018 m\u1edbi nh\u1ea5t cho th\u1ea5y m\u1ee9c t\u0103ng tr\u01b0\u1edfng ng\u01b0\u1eddi d\u00f9ng ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y l\u00e0 11% v\u00e0 doanh thu t\u0103ng 24% YoY.<\/p>\n<p><strong>&gt;&gt;&gt; Xem th\u00eam: <a href=\"https:\/\/dtmconsulting.vn\/en\/xu-huong-social-media-2020\/\" target=\"_blank\" rel=\"noopener noreferrer\">Xu h\u01b0\u1edbng Social Media 2020<\/a><\/strong><\/p>\n<h1><strong>5. Email marketing v\u00e0 t\u1ef1 \u0111\u1ed9ng marketing<\/strong><\/h1>\n<p>Trong t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh ch\u00fang t\u00f4i \u0111\u1ec1 c\u1eadp trong b\u00e0i vi\u1ebft n\u00e0y, vi\u1ec7c t\u00ecm ki\u1ebfm s\u1ef1 \u0111\u1ed5i m\u1edbi m\u1edbi trong k\u1ef9 thu\u1eadt marketing qua email l\u00e0 th\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t.\u00a0H\u1ea7u h\u1ebft c\u00e1c k\u1ef9 thu\u1eadt marketing qua email \u0111\u1ec1u \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp t\u1ed1t v\u00e0 xu h\u01b0\u1edbng g\u1ea7n \u0111\u00e2y nh\u1ea5t li\u00ean quan \u0111\u1ebfn vi\u1ec7c c\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 li\u00ean quan v\u00e0 t\u01b0\u01a1ng t\u00e1c tr\u00ean \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh.\u00a0Tr\u1ea3i nghi\u1ec7m email \u0111i\u1ec3m chu\u1ea9n b\u00e1o c\u00e1o\u00a0g\u1ea7n \u0111\u00e2y\u00a0c\u1ee7a c\u00e1c th\u01b0\u01a1ng hi\u1ec7u b\u00e1n l\u1ebb v\u00e0 du l\u1ecbch\u00a0cho m\u1ed9t b\u1ea3n t\u00f3m t\u1eaft t\u1ed1t v\u1ec1 tr\u1ea1ng th\u00e1i c\u1ee7a ngh\u1ec7 thu\u1eadt.<\/p>\n<p>V\u1ec1 m\u1eb7t k\u1ef9 thu\u1eadt, Striata c\u00f3 m\u1ed9t\u00a0b\u1ea3n t\u00f3m t\u1eaft v\u1ec1 xu h\u01b0\u1edbng Email\u00a0, \u0111\u00f3 l\u00e0 c\u00e1ch t\u00f4i th\u1ea5y s\u1ef1 \u0111\u1ed5i m\u1edbi trong marketing qua email &#8211; \u0111\u00f3 l\u00e0 t\u1ea5t c\u1ea3 v\u1ec1 t\u00edch h\u1ee3p email v\u1edbi marketing n\u1ed9i dung v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m trong h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c \u0111i\u1ec3m ti\u1ebfp x\u00fac \u0111a k\u00eanh<\/p>\n<h1><strong>6. Ph\u00e2n t\u00edch v\u00e0 b\u00e1o c\u00e1o<\/strong><\/h1>\n<p>Ch\u00fang t\u00f4i \u0111\u00e3 \u0111\u1eadp\u00a0tr\u1ed1ng\u00a0&#8216;\u00a0<em>Actionable Analytics<\/em>\u00a0&#8216; trong g\u1ea7n 10 n\u0103m nay v\u00ec ch\u00fang t\u00f4i tin v\u00e0o s\u1ee9c m\u1ea1nh c\u1ee7a marketing d\u1ef1a tr\u00ean d\u1eef li\u1ec7u d\u1ef1a tr\u00ean ph\u00e2n t\u00edch k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng.\u00a0\u0110\u00f3 l\u00e0 l\u00fd do ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Th\u00f4ng minh chi ti\u1ebft!<\/p>\n<p>C\u00e1c h\u1ec7 th\u1ed1ng nh\u01b0 Google Analytics v\u00e0 Adobe Analytics t\u01b0\u01a1ng \u0111\u1ed1i t\u0129nh v\u1ec1 m\u1eb7t b\u00e1o c\u00e1o v\u00e0 ch\u1ee9c n\u0103ng.\u00a0\u0110\u1ed1i v\u1edbi t\u00f4i, xu h\u01b0\u1edbng ch\u00ednh \u1edf \u0111\u00e2y l\u00e0 s\u1eed d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p m\u1ec1m h\u01a1n \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng.\u00a0V\u00ed d\u1ee5, t\u00f4i \u0111\u00e3 xem x\u00e9t m\u1ed9t s\u1ed1 nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh th\u1ef1c s\u1ef1 th\u00fa v\u1ecb t\u1eeb Vision Critical (Ti\u1ebft l\u1ed9: M\u1ed9t \u0111\u1ed1i t\u00e1c marketing n\u1ed9i dung c\u1ee7a Smart Insights) cho th\u1ea5y c\u00e1ch c\u00e1c th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3u bi\u1ebft \u0111ang s\u1eed d\u1ee5ng c\u1ed9ng \u0111\u1ed3ng kh\u00e1ch h\u00e0ng \u0111\u1ec3 nu\u00f4i d\u01b0\u1ee1ng.<\/p>\n<p>M\u1ed9t xu h\u01b0\u1edbng kh\u00e1c \u1edf \u0111\u00e2y l\u00e0 vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c h\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n.\u00a0T\u1ea1i Th\u00f4ng tin chi ti\u1ebft, ch\u00fang t\u00f4i \u0111\u00e3 s\u1eed d\u1ee5ng Data Studio c\u1ee7a Google (k\u1ec3 t\u1eeb khi ra m\u1eaft Beta) cho b\u00e1o c\u00e1o giao d\u1ecbch h\u00e0ng th\u00e1ng v\u00e0 h\u00e0ng tu\u1ea7n c\u1ee7a ch\u00fang t\u00f4i c\u00f9ng v\u1edbi B\u1ed5 tr\u1ee3 Google Trang t\u00ednh cho API Google Analytics, m\u00e0 ch\u00fang t\u00f4i s\u1eed d\u1ee5ng \u0111\u1ec3 l\u1ea5y d\u1eef li\u1ec7u th\u00f4ng qua k\u1ef9 thu\u1eadt s\u1ed1 RACE c\u1ee7a ch\u00fang t\u00f4i b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n marketing.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4508 size-full lazyload\" data-src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2018\/12\/cong-viec-A.jpg\" alt=\"marketing\" width=\"677\" height=\"403\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 677px; --smush-placeholder-aspect-ratio: 677\/403;\" \/><\/p>\n<p>H\u1ec7 th\u1ed1ng thu th\u1eadp ph\u1ea3n h\u1ed3i kh\u00f4ng c\u00f3 c\u1ea5u tr\u00fac t\u1eeb kh\u00e1ch h\u00e0ng c\u0169ng ng\u00e0y c\u00e0ng ph\u1ed5 bi\u1ebfn v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u l\u1edbn h\u01a1n.\u00a0Nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh t\u1eeb Vision Critical \u0111\u01b0a ra m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch\u00a0\u00a0Prudential Singapore t\u0103ng t\u1ed1c t\u0103ng tr\u01b0\u1edfng s\u1ea3n ph\u1ea9m v\u1edbi nh\u1eefng hi\u1ec3u bi\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng\u00a0.\u00a0C\u00f4ng ty \u0111\u00e3 ph\u00e1t \u0111\u1ed9ng c\u1ed9ng \u0111\u1ed3ng PRU cho B\u1ea1n (PFY) v\u00e0o th\u00e1ng 7 n\u0103m 2016 \u0111\u1ec3 cho ph\u00e9p s\u1ef1 tham gia nhi\u1ec1u h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o cho h\u1ecd ti\u1ebfng n\u00f3i trong vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u1edbi.\u00a0PFY c\u00f3 4.500 th\u00e0nh vi\u00ean: 88% l\u00e0 kh\u00e1ch h\u00e0ng v\u00e0 12% l\u00e0 \u0111\u1ea1i l\u00fd.<\/p>\n<p>T\u00f4i th\u00edch v\u00ed d\u1ee5 n\u00e0y, v\u00ec n\u00f3 \u0111\u01b0\u1ee3c d\u1ecbch sang c\u00e1c c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m, kh\u00f4ng ch\u1ec9 c\u1ea3i ti\u1ebfn cho tr\u1ea3i nghi\u1ec7m.\u00a0V\u00e0o th\u00e1ng 5 n\u0103m 2017, PACS \u0111\u00e3 \u0111\u01b0a ra hai s\u1ea3n ph\u1ea9m t\u1eeb ph\u1ea3n h\u1ed3i PFY \u2014 PRUman v\u00e0 PRUlady, bao g\u1ed3m c\u00e1c b\u1ec7nh c\u1ee5 th\u1ec3 cho nam v\u00e0 n\u1eef.\u00a0Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ch\u1ea9n \u0111o\u00e1n c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c kho\u1ea3n thanh to\u00e1n 100.000 \u0111\u00f4 la Singapore, \u0111\u1ea3m b\u1ea3o h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 \u0111i\u1ec1u tr\u1ecb m\u00e0 h\u1ecd c\u1ea7n m\u00e0 kh\u00f4ng c\u1ea7n lo ng\u1ea1i v\u1ec1 t\u00e0i ch\u00ednh.\u00a0PFY l\u00e0 c\u00f4ng c\u1ee5 trong vi\u1ec7c c\u1ea5u tr\u00fac c\u00e1c s\u1ea3n ph\u1ea9m n\u00e0y b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh l\u1ee3i \u00edch c\u1ee7a kh\u00e1ch h\u00e0ng trong vi\u1ec7c lo\u1ea1i b\u1ecf c\u00e1c l\u1ee3i \u00edch &#8220;t\u1ed1t \u0111\u1eb9p \u0111\u1ec3 c\u00f3&#8221;, d\u1eabn \u0111\u1ebfn gi\u00e1 c\u1ea3 ph\u1ea3i ch\u0103ng h\u01a1n cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi.\u00a0Ph\u1ea3n h\u1ed3i c\u1ee7a c\u1ed9ng \u0111\u1ed3ng c\u0169ng cho th\u1ea5y c\u00e1c c\u00e2u h\u1ecfi v\u1ec1 s\u1ee9c kh\u1ecfe \u0111\u01a1n gi\u1ea3n gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng mua s\u1ea3n ph\u1ea9m h\u01a1n.<\/p>\n<p><strong>&gt;&gt;&gt; Xem th\u00eam: <a href=\"https:\/\/dtmconsulting.vn\/en\/nghien-cuu-thi-truong-101-thu-thap-insights-thi-truong-tu-viec-phan-tich-doi-thu-canh-tranh\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng 101 \u2013 B\u1eaft Insights nh\u1edd ph\u00e2n t\u00edch \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh<\/a><\/strong><\/p>\n<h1><strong>7.Content marketing<\/strong><\/h1>\n<p>Vi\u1ec7n Marketing N\u1ed9i dung th\u1ef1c hi\u1ec7n m\u1ed9t c\u00f4ng vi\u1ec7c tuy\u1ec7t v\u1eddi trong vi\u1ec7c hi\u1ec3n th\u1ecb c\u00e1c xu h\u01b0\u1edbng trong marketing n\u1ed9i dung th\u00f4ng qua c\u00e1c nghi\u00ean c\u1ee9u v\u00e0 nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh c\u1ee7a n\u00f3.\u00a0Nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh n\u00e0y tr\u00ecnh b\u00e0y<br \/>\nc\u00e1ch Cisco k\u1ebft h\u1ee3p Martech v\u1edbi n\u1ed9i dung s\u00e1ng t\u1ea1o\u00a0, t\u00f3m t\u1eaft qu\u00e1 tr\u00ecnh t\u1ea1o n\u1ed9i dung \u0111\u1ec3 t\u00edch h\u1ee3p v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<p>Ph\u1ea7n\u00a0nghi\u00ean c\u1ee9u v\u1ec1 CMI\u00a0cho th\u1ea5y c\u00e1c m\u00f4 h\u00ecnh t\u01b0\u01a1ng t\u1ef1 trong marketing n\u1ed9i dung so v\u1edbi c\u00e1c n\u0103m tr\u01b0\u1edbc.\u00a0L\u1ea5y v\u00ed d\u1ee5 v\u1ec1 marketing n\u1ed9i dung c\u00f4ng ngh\u1ec7, bi\u1ec3u \u0111\u1ed3 n\u00e0y cho th\u1ea5y r\u1eb1ng c\u00e1c xu h\u01b0\u1edbng ch\u00ednh l\u00e0:<\/p>\n<ul>\n<li>M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn chi\u1ebfn l\u01b0\u1ee3c h\u01a1n \u0111\u1ec3 marketing n\u1ed9i dung v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p hi\u1ec7n c\u00f3 chi\u1ebfn l\u01b0\u1ee3c marketing n\u1ed9i dung to\u00e0n di\u1ec7n \u0111\u1ec3 h\u1ed7 tr\u1ee3 s\u1ef1 tham gia c\u1ee7a kh\u00e1n gi\u1ea3 v\u00e0 m\u1ee5c ti\u00eau th\u01b0\u01a1ng m\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 b\u00e1n h\u00e0ng<\/li>\n<li>T\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng n\u1ed9i dung d\u1ef1a tr\u00ean hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1ec1 personas<\/li>\n<li>Vai tr\u00f2 v\u00e0 c\u01a1 c\u1ea5u m\u1edbi \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng marketing n\u1ed9i dung khi t\u0103ng \u0111\u1ea7u t\u01b0<\/li>\n<li>C\u1ea3i thi\u1ec7n \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 marketing n\u1ed9i dung8. Paid Media v\u00e0 Earned media<\/li>\n<\/ul>\n<p>\u0110\u1ec3 ho\u00e0n th\u00e0nh h\u00ecnh \u1ea3nh c\u1ee7a c\u00e1c k\u00eanh k\u1ef9 thu\u1eadt s\u1ed1, ch\u00fang t\u00f4i c\u1ea7n xem x\u00e9t qu\u1ea3ng c\u00e1o v\u00e0 PR.\u00a0Ch\u00fang t\u00f4i k\u1ebft th\u00fac \u1edf \u0111\u00e2y, v\u00ec m\u1eb7c d\u00f9 ph\u01b0\u01a1ng ti\u1ec7n digital marketing c\u1ef1c k\u1ef3 quan tr\u1ecdng \u0111\u1ec3 y\u00eau c\u1ea7u t\u1ea1o v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u, nh\u01b0ng xu h\u01b0\u1edbng s\u00e1ng su\u1ed1t v\u1ec1 d\u1eef li\u1ec7u xuy\u00ean ng\u00e0nh l\u00e0 kh\u00f3 kh\u0103n trong l\u0129nh v\u1ef1c n\u00e0y khi c\u00f3 s\u1ef1 ch\u1eadm tr\u1ec5 trong b\u00e1o c\u00e1o. ph\u1ea7n t\u01b0.\u00a0Th\u1eddi gian g\u1ea7n \u0111\u00e2y nh\u1ea5t t\u1ea1i th\u1eddi \u0111i\u1ec3m vi\u1ebft l\u00e0 s\u1ef1 c\u1ed1 n\u00e0y t\u1eeb IAB.<\/p>\n<p>Nh\u1eefng ng\u01b0\u1eddi chi\u1ebfn th\u1eafng l\u1edbn l\u00e0 qu\u1ea3ng c\u00e1o g\u1ed1c v\u00e0 qu\u1ea3ng c\u00e1o video m\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 mong \u0111\u1ee3i ti\u1ebfp t\u1ee5c quan tr\u1ecdng v\u00e0o n\u0103m 2019 sau khi qu\u1ea3ng c\u00e1o video \u0111\u00e3 v\u01b0\u1ee3t qua l\u1ea7n hi\u1ec3n th\u1ecb l\u1ea7n \u0111\u1ea7u ti\u00ean.<\/p>\n<p>T\u1ea5t c\u1ea3 \u0111\u1ec1u th\u00eam v\u00e0o chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1<\/p>\n<p>T\u00f4i hy v\u1ecdng b\u1ea1n t\u00ecm th\u1ea5y nh\u1eefng v\u00ed d\u1ee5 v\u1ec1 c\u00e1c xu h\u01b0\u1edbng m\u1edbi nh\u1ea5t \u0111\u1ea7y c\u1ea3m h\u1ee9ng.\u00a0Nh\u01b0 ch\u00fang ta \u0111\u00e3 th\u1ea5y, nh\u1eefng thay \u0111\u1ed5i c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u1ea1nh tranh b\u1eb1ng c\u00e1ch tri\u1ec3n khai ph\u01b0\u01a1ng ti\u1ec7n k\u1ef9 thu\u1eadt s\u1ed1, c\u00f4ng ngh\u1ec7 v\u00e0 d\u1eef li\u1ec7u c\u00f3 ngh\u0129a l\u00e0 nhi\u1ec1u doanh nghi\u1ec7p \u0111ang l\u00ean k\u1ebf ho\u1ea1ch cho m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i ho\u1eb7c c\u00f3 m\u1ed9t thay \u0111\u1ed5i.<\/p>\n<p><strong>B\u1edfi Dave Chaffey<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>B\u00e0i \u0111\u00e1nh gi\u00e1 c\u1ee7a ch\u00fang t\u00f4i cho th\u1ea5y c\u00e1c v\u00ed d\u1ee5 v\u1ec1 c\u00e1c c\u1ea3i ti\u1ebfn m\u1edbi nh\u1ea5t trong digital marketing, c\u00f4ng ngh\u1ec7 v\u00e0 d\u1eef li\u1ec7u \u0111\u1ec3 h\u1ed7 tr\u1ee3 chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 Ch\u00fang t\u00f4i th\u00edch xem x\u00e9t \u0111\u1ed5i m\u1edbi trong marketing.\u00a0Th\u1eadt th\u00fa v\u1ecb khi th\u1ea5y &#8216;c\u00f3 g\u00ec n\u00f3ng&#8217; v\u00e0 &#8216;\u0111i\u1ec1u g\u00ec th\u00fa v\u1ecb&#8217;, nh\u01b0ng [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[128,126,127],"tags":[644],"class_list":["post-4694","post","type-post","status-publish","format-standard","hentry","category-chia-se-kien-thuc","category-chuyen-doi-so","category-trend","tag-chien-luoc-marketing","no-thumb"],"_links":{"self":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/4694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/comments?post=4694"}],"version-history":[{"count":6,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/4694\/revisions"}],"predecessor-version":[{"id":11319,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/4694\/revisions\/11319"}],"wp:attachment":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/media?parent=4694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/categories?post=4694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/tags?post=4694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}