{"id":14478,"date":"2021-11-27T11:25:08","date_gmt":"2021-11-27T04:25:08","guid":{"rendered":"https:\/\/dtmconsulting.vn\/?p=14478"},"modified":"2021-11-27T11:25:08","modified_gmt":"2021-11-27T04:25:08","slug":"huong-dan-xay-dung-va-phat-trien-chien-luoc-canh-tranh-nam-bat-co-hoi","status":"publish","type":"post","link":"https:\/\/dtmconsulting.vn\/en\/huong-dan-xay-dung-va-phat-trien-chien-luoc-canh-tranh-nam-bat-co-hoi\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh, n\u1eafm b\u1eaft c\u01a1 h\u1ed9i"},"content":{"rendered":"<p>N\u1eafm b\u1eaft v\u00e0 ph\u00e1t huy <a href=\"https:\/\/dtmconsulting.vn\/en\/loi-the-canh-tranh-competitive-advantage\/\">l\u1ee3i th\u1ebf c\u1ea1nh tranh<\/a> <strong>(competitive advance) <\/strong>l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft cho m\u1ecdi doanh nghi\u1ec7p. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i doanh nghi\u1ec7p n\u00e0o c\u0169ng bi\u1ebft c\u00e1ch s\u1eed d\u1ee5ng l\u1ee3i th\u1ebf c\u1ea1nh tranh, x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, ph\u00f9 h\u1ee3p v\u1edbi ng\u00e0nh ngh\u1ec1, s\u1ea3n ph\u1ea9m (h\u00e0ng h\u00f3a\/d\u1ecbch v\u1ee5) c\u1ee7a h\u1ecd.<\/p>\n<p>N\u1ebfu b\u1ea1n c\u00f2n \u0111ang b\u0103n kho\u0103n, th\u00ec b\u00e0i vi\u1ebft n\u00e0y l\u00e0 d\u00e0nh cho b\u1ea1n&#8230;<\/p>\n<h2><strong>Chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh b\u1eaft \u0111\u1ea7u t\u1eeb l\u1ee3i th\u1ebf c\u1ea1nh tranh (competitive advance)<\/strong><\/h2>\n<p>Ai c\u0169ng bi\u1ebft r\u1eb1ng, khi \u0111\u00e3 c\u00f3 (nh\u1eefng) l\u1ee3i th\u1ebf c\u1ea1nh tranh th\u00ec vi\u1ec7c ti\u1ebfp theo l\u00e0 duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n n\u00f3. Tuy nhi\u00ean, duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n l\u1ee3i th\u1ebf c\u1ea1nh tranh l\u00e0m nh\u01b0 th\u1ebf n\u00e0o, b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u?<\/p>\n<blockquote><p><strong>Trong khi m\u1ecdi ng\u01b0\u1eddi c\u00f2n b\u0103n kho\u0103n lo l\u1eafng v\u1ec1 vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u00e0 duy tr\u00ec l\u1ee3i th\u1ebf c\u1ea1nh tranh th\u00ec m\u1ee5c \u0111\u00edch khi sinh ra v\u00e0 t\u1ed3n t\u1ea1i c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m, doanh nghi\u1ec7p \u0111\u00f3 l\u00e0 mang l\u1ea1i gi\u00e1 tr\u1ecb v\u01b0\u1ee3t tr\u1ed9i cho kh\u00e1ch h\u00e0ng theo c\u00e1ch c\u00f3 l\u1ee3i cho doanh nghi\u1ec7p. Qua th\u1ef1c t\u1ebf c\u00e1c tr\u01b0\u1eddng h\u1ee3p th\u00e0nh c\u00f4ng, y\u1ebfu t\u1ed1 ch\u00ednh \u0111\u1ec3 mang l\u1ea1i gi\u00e1 tr\u1ecb v\u01b0\u1ee3t tr\u1ed9i \u0111\u00f3 l\u00e0 th\u00f4ng qua s\u1ef1 kh\u00e1c bi\u1ec7t h\u00f3a.<\/strong><\/p><\/blockquote>\n<p>C\u00e1c t\u00e1c gi\u1ea3 Po Bronson v\u00e0 Ashley Merryman \u0111\u00e3 t\u00f3m t\u1eaft nh\u1eefng ph\u00e1t hi\u1ec7n c\u1ee7a h\u1ecd v\u1ec1 c\u1ea1nh tranh khi h\u1ecd vi\u1ebft, &#8220;L\u1ee3i \u00edch th\u1ef1c s\u1ef1 c\u1ee7a c\u1ea1nh tranh kh\u00f4ng ph\u1ea3i l\u00e0 chi\u1ebfn th\u1eafng &#8211; \u0111\u00f3 l\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t. C\u1ea1nh tranh gi\u1ea3i ph\u00f3ng ho\u1eb7c t\u1ea1o ra ngu\u1ed3n d\u1ef1 tr\u1eef ti\u1ec1m \u1ea9n c\u1ee7a n\u1ed7 l\u1ef1c b\u1ed5 sung. C\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh kh\u00e1m ph\u00e1 ra m\u1ed9t s\u1ea3n ph\u1ea9m b\u1ed5 sung.&#8221;<\/p>\n<h2>L\u1ee3i th\u1ebf c\u1ea1nh tranh = s\u1ef1 kh\u00e1c bi\u1ec7t?<\/h2>\n<p>T\u1ea1o ra, ph\u00e1t tri\u1ec3n ho\u1eb7c kh\u00e1m ph\u00e1 s\u1ef1 kh\u00e1c bi\u1ec7t th\u1ef1c s\u1ef1 th\u00fac \u0111\u1ea9y vi\u1ec7c cung c\u1ea5p gi\u00e1 tr\u1ecb v\u01b0\u1ee3t tr\u1ed9i c\u1ea7n c\u00f3 th\u1eddi gian, s\u1ef1 c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng v\u00e0 can \u0111\u1ea3m \u0111\u1ec3 \u0111\u00e1nh \u0111\u1ed5i b\u1eb1ng c\u00e1c ngu\u1ed3n l\u1ef1c ti\u1ec1n b\u1ea1c, c\u00f4ng s\u1ee9c.<\/p>\n<blockquote><p><strong>B\u00ean c\u1ea1nh \u0111\u00f3, c\u00f3 m\u1ed9t kho\u1ea3ng c\u00e1ch v\u1ec1 gi\u00e1 tr\u1ecb kh\u00e1c bi\u1ec7t th\u1ef1c s\u1ef1 c\u1ee7a s\u1ea3n ph\u1ea9m d\u01b0\u1edbi con m\u1eaft c\u1ee7a doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng. Gi\u00e1 tr\u1ecb kh\u00e1c bi\u1ec7t th\u1ef1c s\u1ef1 kh\u00f4ng do b\u1ea1n x\u00e1c \u0111\u1ecbnh. N\u00f3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 th\u1ec3 hi\u1ec7n d\u01b0\u1edbi d\u1ea1ng l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/p><\/blockquote>\n<p>M\u1ed9t nghi\u00ean c\u1ee9u do <a href=\"https:\/\/www.bain.com\/\" target=\"_blank\" rel=\"noopener\">Bain &amp; Company<\/a> th\u1ef1c hi\u1ec7n \u0111\u00e3 kh\u1ea3o s\u00e1t c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd v\u1ec1 m\u1ee9c \u0111\u1ed9 kh\u00e1c bi\u1ec7t m\u00e0 h\u1ecd tin r\u1eb1ng c\u00e1c d\u1ecbch v\u1ee5 s\u1edf h\u1eefu. C\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u k\u1ebft lu\u1eadn, &#8220;Ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y r\u1eb1ng trong khi 80% gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ea3m th\u1ea5y cung c\u1ea5p c\u1ee7a h\u1ecd r\u1ea5t kh\u00e1c bi\u1ec7t, ch\u1ec9 c\u00f3 kho\u1ea3ng 8% kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 \u0111\u1ed3ng \u00fd v\u1edbi h\u1ecd.\u201d<\/p>\n<p>Khi ti\u1ebfp x\u00fac v\u1edbi c\u00e1c doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam, ch\u00fang t\u00f4i th\u01b0\u1eddng xuy\u00ean b\u1eaft g\u1eb7p vi\u1ec7c doanh nghi\u1ec7p chia s\u1ebb r\u1ea5t nhi\u1ec1u v\u1ec1 t\u00ednh n\u0103ng, l\u1ee3i \u00edch c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 nh\u1eefng nh\u00f3m kh\u00e1ch h\u00e0ng h\u1ecd nh\u1eafm \u0111\u1ebfn. Nh\u01b0ng khi h\u1ecfi chi ti\u1ebft h\u01a1n v\u1ec1 vi\u1ec7c h\u1ecd n\u1eafm b\u1eaft hay hi\u1ec3u bi\u1ebft g\u00ec v\u1ec1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00ec l\u1ea1i kh\u00f4ng nhi\u1ec1u b\u1eb1ng \u0111i\u1ec1u h\u1ecd chia s\u1ebb v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a h\u1ecd.<\/p>\n<p><strong>&gt;&gt; Xem th\u00eam: <a href=\"https:\/\/dtmconsulting.vn\/en\/chien-luoc-tang-truong-xay-dung-loi-the-canh-tranh-cho-smes\/\">Chi\u1ebfn l\u01b0\u1ee3c t\u0103ng tr\u01b0\u1edfng x\u00e2y d\u1ef1ng l\u1ee3i th\u1ebf c\u1ea1nh tranh cho doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf (SMEs)<\/a><\/strong><\/p>\n<h2><strong>H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh<\/strong><\/h2>\n<h3><strong>B\u1eaft \u0111\u1ea7u t\u1eeb nh\u1eefng c\u00e2u h\u1ecfi<\/strong><\/h3>\n<p>\u0110\u1ec3 b\u1eaft \u0111\u1ea7u \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh, nh\u00e0 qu\u1ea3n l\u00fd hay ban l\u00e3nh \u0111\u1ea1o n\u00ean t\u1ef1 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi n\u00e0y v\u1edbi doanh nghi\u1ec7p b\u1ea1n v\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh l\u1edbn nh\u1ea5t tr\u00ean th\u1ecb tr\u01b0\u1eddng:<\/p>\n<ol>\n<li>V\u1ecb th\u1ebf c\u1ea1nh tranh hi\u1ec7n t\u1ea1i l\u00e0 g\u00ec?<\/li>\n<li>N\u0103ng l\u1ef1c c\u1ed1t l\u00f5i l\u00e0 g\u00ec?<\/li>\n<li>L\u1ee3i th\u1ebf c\u1ea1nh tranh, n\u0103ng l\u1ef1c\u00a0 l\u00e0 g\u00ec?<\/li>\n<li><a href=\"https:\/\/dtmconsulting.vn\/en\/value-proposition-trong-marketing-la-gi\/\">\u0110\u1ec1 xu\u1ea5t gi\u00e1 tr\u1ecb<\/a> l\u00e0 g\u00ec?<\/li>\n<li>Ai c\u00f3 l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 t\u1ea1i sao?<\/li>\n<\/ol>\n<h3><strong>C\u00e1ch ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh<\/strong><\/h3>\n<p>X\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nhi\u1ec1u c\u00f4ngn ty. Kh\u00f4ng c\u00f3 \u0111\u1ec3 b\u1eaft g\u1eb7p nh\u1eefng quy\u1ebft \u0111\u1ecbnh c\u1ea3m t\u00ednh hay theo kinh nghi\u1ec7m trong c\u00e1c doanh nghi\u1ec7p khi h\u1ecd c\u00f3 qu\u00e1 \u00edt c\u00e1c th\u00f4ng tin t\u1eeb kh\u00e1ch h\u00e0ng, th\u1ecb tr\u01b0\u1eddng m\u1ed9t c\u00e1ch kh\u00e1ch quan.<\/p>\n<p>K\u1ebft qu\u1ea3 l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh kh\u00f4ng mang l\u1ea1i l\u1ee3i th\u1ebf cho doanh nghi\u1ec7p.<\/p>\n<p>Ch\u00ednh v\u00ec v\u1eady, \u0111\u1ed9i ng\u0169 chuy\u00ean gia t\u1ea1i <a href=\"https:\/\/dtmconsulting.vn\/en\/\">DTM Consulting<\/a> mu\u1ed1n chia s\u1ebb cho doanh nghi\u1ec7p c\u00e1ch th\u1ee9c x\u00e2y d\u1ef1ng v\u00e0 duy tr\u00ec chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh.<\/p>\n<ol>\n<li>\n<h4><strong>\u0110\u00e1nh gi\u00e1 (l\u1ea1i) t\u00ecnh h\u00ecnh kinh doanh c\u1ee7a c\u00f4ng ty<\/strong><\/h4>\n<\/li>\n<\/ol>\n<p>C\u00f4ng ty c\u1ee7a b\u1ea1n l\u00e0 m\u1ed9t c\u00f4ng ty \u0111\u00e3 l\u00e2u \u0111\u1eddi, c\u00f3 danh ti\u1ebfng v\u1edbi m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u ph\u00e1t tri\u1ec3n t\u1ed1t hay m\u1ed9t c\u00f4ng ty m\u1edbi th\u00e0nh l\u1eadp? S\u1ee9 m\u1ec7nh kinh doanh c\u1ee7a b\u1ea1n l\u00e0 g\u00ec? Doanh nghi\u1ec7p b\u1ea1n c\u00f3 c\u1ea7n ph\u00e1t tri\u1ec3n quy m\u00f4 ho\u1eb7c t\u1ed1i \u0111a h\u00f3a l\u1ee3i nhu\u1eadn kh\u00f4ng?<\/p>\n<p>Ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 <a href=\"https:\/\/dtmconsulting.vn\/en\/swot-la-gi-cach-thuc-hien-ra-sao-2\/\">SWOT<\/a> c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 nhanh ch\u00f3ng cho m\u1ecdi doanh nghi\u1ec7\u00a0\u0110i\u1ec1u duy nh\u1ea5t b\u1ea1n kh\u00f4ng th\u1ec3 l\u00e0m l\u00e0 b\u1ecf qua th\u1ef1c t\u1ebf kinh doanh c\u1ee7a b\u1ea1n.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-10768 size-full\" src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/phan-tich-swot.jpg\" alt=\"Ph\u00e2n t\u00edc SWOT\" width=\"746\" height=\"472\" srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/phan-tich-swot.jpg 746w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/phan-tich-swot-300x190.jpg 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/phan-tich-swot-231x146.jpg 231w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/phan-tich-swot-50x32.jpg 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/phan-tich-swot-119x75.jpg 119w\" sizes=\"(max-width: 746px) 100vw, 746px\" \/><\/p>\n<ol start=\"2\">\n<li>\n<h4><strong> Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, insight kh\u00e1ch h\u00e0ng v\u00e0 m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh<\/strong><\/h4>\n<\/li>\n<\/ol>\n<p><strong>T\u00ecm hi\u1ec3u<\/strong>, nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, kh\u00e1ch h\u00e0ng c\u00f3 l\u1ebd l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u1ec1 m\u1eb7t d\u00e0i h\u1ea1n. C\u00e1c d\u1eef li\u1ec7u, th\u00f4ng tin s\u1ebd cung c\u1ea5p cho ban l\u00e3nh \u0111\u1ea1o, nh\u00e0 qu\u1ea3n l\u00fd c\u01a1 h\u1ed9i \u0111\u1ec3 hi\u1ec3u v\u1ec1 n\u1ed9i b\u1ed9 c\u00f4ng ty, th\u1ecb tr\u01b0\u1eddng v\u00e0 kh\u00e1ch h\u00e0ng, nh\u1eefng \u0111\u00e1nh gi\u00e1 so s\u00e1nh v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh nh\u01b0 th\u1ebf n\u00e0o theo nh\u1eefng c\u00e1ch c\u00f3 \u00fd ngh\u0129a \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p>&gt;&gt; Xem th\u00eam: <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/4-loai-chien-luoc-canh-tranh\/\">Chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh l\u00e0 g\u00ec? 4 lo\u1ea1i chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh<\/a><\/strong><\/p>\n<ol start=\"3\">\n<li>\n<h4><strong>X\u00e1c \u0111\u1ecbnh c\u00e1c l\u1ee3i th\u1ebf c\u1ea1nh tranh hi\u1ec7n t\u1ea1i v\u00e0 ti\u1ec1m n\u0103ng (c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c bi\u1ec7t)<\/strong><\/h4>\n<\/li>\n<\/ol>\n<p>Sau khi \u0111\u00e3 c\u00f3 nh\u1eefng th\u00f4ng tin, ph\u00e2n t\u00edch t\u1eeb b\u00ean trong v\u00e0 ngo\u00e0i doanh nghi\u1ec7p, nh\u1eefng c\u01a1 h\u1ed9i, th\u00e1ch th\u1ee9c,&#8230;\u0111\u00e3 \u0111\u1ebfn l\u00fac doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p\/s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n.<\/p>\n<p>Khi \u0111\u00f3, b\u1ea1n s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf c\u1ee7a b\u1ea1n c\u00f3 \u0111\u1ee7 \u0111\u1ec3 \u0111em l\u1ea1i doanh thu ho\u1eb7c c\u00f3 n\u00ean th\u00eam\/\u0111i\u1ec1u ch\u1ec9nh l\u1ea1i kh\u00f4ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 danh s\u00e1ch m\u1ed9t s\u1ed1 l\u1ee3i th\u1ebf c\u1ea1nh tranh m\u00e0 doanh nghi\u1ec7p n\u00ean tham kh\u1ea3o v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c \u0111i\u1ec3m kh\u00e1c bi\u1ec7t:<\/p>\n<ul>\n<li><strong>L\u1ee3i th\u1ebf \u0111\u00f3 c\u00f3 kh\u1ea3 thi (c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c), c\u00f3 vi ph\u1ea1m \u0111\u1ea1o \u0111\u1ee9c, ph\u00e1p lu\u1eadt kh\u00f4ng? <\/strong>L\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u00f3 ph\u1ea3i kh\u1ea3 thi v\u00e0 kh\u00f4ng v\u1ea5p ph\u1ea3i b\u1ea5t c\u1ee9 v\u1ea5n \u0111\u1ec1 n\u00e0o li\u00ean quan \u0111\u1ebfn v\u0103n h\u00f3a, x\u00e3 h\u1ed9i th\u00ec\u00a0 m\u1edbi b\u1ec1n v\u1eefng \u0111\u01b0\u1ee3c.<\/li>\n<li><strong>L\u1ee3i th\u1ebf \u0111\u00f3 c\u00f3 quan tr\u1ecdng v\u1edbi\u00a0 kh\u00e1ch h\u00e0ng kh\u00f4ng? <\/strong>Li\u1ec7u l\u1ee3i th\u1ebf \u0111\u00f3 c\u00f3 th\u1ef1c s\u1ef1 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1ea1i th\u1eddi \u0111i\u1ec3m h\u1ecd \u0111ang \u0111\u01b0a ra l\u1ef1a ch\u1ecdn c\u00f4ng ty c\u1ee7a m\u00ecnh kh\u00f4ng? N\u1ebfu n\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3, b\u1ea1n s\u1ebd kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf chi\u1ebfn l\u01b0\u1ee3c.<\/li>\n<li><strong>L\u1ee3i th\u1ebf \u0111\u00f3 c\u00f3 minh b\u1ea1ch, c\u00f3 th\u1ec3 x\u00e1c th\u1ef1c, ch\u1ee9ng minh \u0111\u01b0\u1ee3c kh\u00f4ng? Nh\u1eefng l\u1eddi h\u1ee9a, l\u1eddi m\u00f4 t\u1ea3 v\u1ec1 l\u1ee3i \u00edch c\u1ee7a s\u1ea3n ph\u1ea9m r\u1ea5t d\u1ec5 b\u1ecb kh\u00e1ch h\u00e0ng nghi ng\u1edd v\u1ec1 t\u00ednh x\u00e1c th\u1ef1c ho\u1eb7c n\u1ebfu kh\u00f4ng, r\u1ea5t kh\u00f3 \u0111\u1ec3 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng.\u00a0<\/strong><\/li>\n<\/ul>\n<p>N\u1ebfu b\u1ea1n c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 c\u00f3 cho c\u1ea3 3 c\u00e2u h\u1ecfi tr\u00ean th\u00ec doanh nghi\u1ec7p b\u1ea1n \u0111\u00e3 c\u00f3 l\u1ee3i th\u1ebf c\u1ea1nh tranh r\u1ed3i.\u00a0 Ti\u1ebfp theo, b\u1ea1n c\u1ea7n m\u1ed9t \u0111\u1ecbnh h\u01b0\u1edbng \u0111\u1ebfn bi\u1ebfn l\u1ee3i th\u1ebf \u0111\u00f3 th\u00e0nh s\u1ea3n ph\u1ea9m, l\u1ee3i nhu\u1eadn cho c\u00f4ng ty.<\/p>\n<p>&gt;&gt; Xem th\u00eam: <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/loi-the-canh-tranh-trong-dinh-vi-thuong-hieu\/\">X\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m kh\u00e1c bi\u1ec7t v\u00e0 l\u1ee3i th\u1ebf c\u1ea1nh tranh trong \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u<\/a> cho c\u00e1c doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam<\/strong><\/p>\n<h4><strong>4. Quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh<\/strong><\/h4>\n<p>Do chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh s\u1ebd quy\u1ebft \u0111\u1ecbnh th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p v\u1ec1 m\u1eb7t d\u00e0i h\u1ea1n, n\u00ean tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh l\u1ef1a ch\u1ecdn chi\u1ebfn l\u01b0\u1ee3c, h\u01b0\u1edbng \u0111i n\u00e0o ban l\u00e3nh \u0111\u1ea1o, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n xem x\u00e9t v\u00e0 c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng nh\u1eb1m lo\u1ea1i tr\u1eeb m\u1ecdi r\u1ee7i ro, th\u1ea5t b\u1ea1i.<\/p>\n<p>C\u00e1c chi\u1ebfn l\u01b0\u1ee3c n\u00ean \u0111\u01b0\u1ee3c r\u00fat ra sau khi \u0111\u00e3 nghi\u00ean c\u1ee9u, th\u1eed nghi\u1ec7m t\u1eeb th\u1ecb tr\u01b0\u1eddng. N\u1ebfu kh\u00f4ng, kho\u1ea3n \u0111\u1ea7u t\u01b0 cho doanh nghi\u1ec7p s\u1ebd th\u1eadt l\u00e3ng ph\u00ed v\u00e0 \u0111\u00e1ng ti\u1ebfc khi ch\u1ee9a \u0111\u1ef1ng nh\u1eefng r\u1ee7i ro ti\u1ec1m \u1ea9n.<\/p>\n<p>T\u1ea1i DTM Consulting, th\u00f4ng th\u01b0\u1eddng, nh\u1eb1m t\u1ed1i \u01b0u hi\u1ec7u qu\u1ea3 tri\u1ec3n khai nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, insight kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i lu\u00f4n s\u1eed d\u1ee5ng \u0111a d\u1ea1ng c\u00e1c lo\u1ea1i d\u1eef li\u1ec7u v\u00e0 t\u1ed1i \u0111a h\u00f3a m\u1ee5c ti\u00eau \u0111\u1ea7u ra \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n<p>V\u00ed d\u1ee5: m\u1ed9t doanh nghi\u1ec7p c\u00f3 th\u1ec3 ch\u1ec9 li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 ti\u1ebfn h\u00e0nh nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng nh\u1eb1m x\u00e1c \u0111\u1ecbnh th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau. Tuy nhi\u00ean, sau khi trao \u0111\u1ed5i v\u00e0 hi\u1ec3u r\u00f5 v\u1ec1 doanh nghi\u1ec7p. Ch\u00fang t\u00f4i th\u01b0\u1eddng s\u1ebd t\u00edch h\u1ee3p nhi\u1ec1u m\u1ee5c ti\u00eau \u0111\u1ea7u ra cho d\u1ef1 \u00e1n nghi\u00ean c\u1ee9u \u0111\u00f3 c\u00f3 th\u1ec3 s\u1ebd bao g\u1ed3m c\u1ea3 nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, kh\u00e1ch h\u00e0ng v\u00e0 test s\u1ea3n ph\u1ea9m. D\u1eef li\u1ec7u thu \u0111\u01b0\u1ee3c s\u1ebd \u0111\u01b0\u1ee3c ch\u00fang t\u00f4i ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u01b0a ra nh\u1eefng khuy\u1ebfn ngh\u1ecb, t\u01b0 v\u1ea5n cho doanh nghi\u1ec7p, c\u00f3 th\u1ec3 s\u1ebd g\u1ed3m: <em>( (1) X\u00e1c \u0111\u1ecbnh kh\u00fac kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng; (2)\u00a0 Mong mu\u1ed1n, m\u1ed1i quan t\u00e2m c\u1ee5 th\u1ec3 v\u00e0 nh\u1eefng lo l\u1eafng (pain points) c\u1ee7a c\u00e1c kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi vi\u1ec7c l\u1ef1a ch\u1ecdn v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, (3) C\u00e1c k\u00eanh truy\u1ec1n th\u00f4ng m\u00e0 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng (4). C\u00e1c y\u1ebfu t\u1ed1 kh\u00e1ch h\u00e0ng c\u00e2n nh\u1eafc l\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m (5) \u0110\u1eb7c \u0111i\u1ec3m\/ch\u00e2n dung, insight v\u00e0 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng c\u1ee7a c\u00e1c nh\u00f3m kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (6). T\u01b0 v\u1ea5n v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c marketing, \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m (h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5), (7) T\u01b0 v\u1ea5n \u0111\u1ecbnh h\u01b0\u1edbng c\u00e1c ho\u1ea1t marketing h\u1ed7n h\u1ee3p (ch\u00ednh s\u00e1ch s\u1ea3n ph\u1ea9m, \u0111\u1ecbnh gi\u00e1, ph\u00e2n ph\u1ed1i v\u00e0 truy\u1ec1n th\u00f4ng marketing,\u2026) nh\u1eb1m chinh ph\u1ee5c kh\u00e1ch h\u00e0ng v\u00e0 ph\u00e1t tri\u1ec3n th\u01b0\u01a1ng hi\u1ec7u v\u00e0 th\u1ecb tr\u01b0\u1eddng,&#8230;<\/em><\/p>\n<p><img decoding=\"async\" class=\"wp-image-13000 size-full lazyload\" data-src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2021\/01\/TU-VAN-PHAT-TRIEN-THUONG-HIEU-VA-PHAN-PHOI-San-pham-dtm-consulting.png\" alt=\"t\u01b0 v\u1ea5n ph\u00e1t tri\u1ec3n th\u01b0\u01a1ng hi\u1ec7u, th\u1ecb tr\u01b0\u1eddng v\u00e0 ph\u00e2n ph\u1ed1i s\u1ea3n ph\u1ea9m DTM Consulting\" width=\"666\" height=\"375\" data-srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2021\/01\/TU-VAN-PHAT-TRIEN-THUONG-HIEU-VA-PHAN-PHOI-San-pham-dtm-consulting.png 666w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2021\/01\/TU-VAN-PHAT-TRIEN-THUONG-HIEU-VA-PHAN-PHOI-San-pham-dtm-consulting-300x169.png 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2021\/01\/TU-VAN-PHAT-TRIEN-THUONG-HIEU-VA-PHAN-PHOI-San-pham-dtm-consulting-260x146.png 260w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2021\/01\/TU-VAN-PHAT-TRIEN-THUONG-HIEU-VA-PHAN-PHOI-San-pham-dtm-consulting-50x28.png 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2021\/01\/TU-VAN-PHAT-TRIEN-THUONG-HIEU-VA-PHAN-PHOI-San-pham-dtm-consulting-133x75.png 133w\" data-sizes=\"(max-width: 666px) 100vw, 666px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 666px; --smush-placeholder-aspect-ratio: 666\/375;\" \/><\/p>\n<h4><strong>5. <a href=\"https:\/\/dtmconsulting.vn\/en\/ke-hoach-marketing-la-gi-cac-buoc-lap-ke-hoach-marketing\/\">L\u00ean k\u1ebf ho\u1ea1ch tri\u1ec3n khai<\/a><\/strong><\/h4>\n<p>M\u1ed9t s\u1ed1 l\u1ee3i th\u1ebf c\u1ea1nh tranh m\u00e0 doanh nghi\u1ec7p \u0111\u00e3 th\u1ef1c hi\u1ec7n ho\u1eb7c c\u00f3 s\u1eb5n nh\u01b0 l\u1ee3i th\u1ebf v\u1ec1 \u0111\u1ecba \u0111i\u1ec3m, chi ph\u00ed s\u1ea3n xu\u1ea5t th\u1ea5p, nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n nhi\u1ec7t t\u00ecnh&#8230;. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, doanh nghi\u1ec7p ch\u1ec9 c\u1ea7n t\u1eadp trung v\u00e0o vi\u1ec7c duy tr\u00ec v\u00e0 truy\u1ec1n th\u00f4ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Hay n\u00f3i c\u00e1ch kh\u00e1c, \u0111\u00e2y l\u00e0 chi\u1ebfn l\u01b0\u1ee3c marketing v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u. K\u1ebf ho\u1ea1ch marketing gi\u1edd \u0111\u00e2y n\u00ean t\u1eadp trung v\u00e0o \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau, th\u00f4ng \u0111i\u1ec7p truy\u1ec1n th\u00f4ng ch\u00ednh, chi\u1ebfn d\u1ecbch tri\u1ec3n khai, ph\u00e2n b\u1ed5 th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch.<\/p>\n<p>Tuy nhi\u00ean, ph\u1ea7n nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p doanh nghi\u1ec7p c\u1ea7n l\u00ean k\u1ebf ho\u1ea1ch \u0111\u00f3 l\u00e0 c\u00f4ng ty c\u1ea7n x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed9t l\u1ee3i th\u1ebf c\u1ea1nh tranh ho\u00e0n to\u00e0n m\u1edbi. \u0110\u1ebfn l\u00fac n\u00e0y, doanh nghi\u1ec7p s\u1ebd ph\u1ea3i \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh nh\u01b0: Vi\u1ec7c ph\u00e1t tri\u1ec3n l\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u00f3 c\u00f3 li\u00ean quan \u0111\u1ebfn \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 m\u1edbi kh\u00f4ng? C\u1ea7n \u0111\u00e0o t\u1ea1o hay tuy\u1ec3n d\u1ee5ng l\u1ea1i?\u00a0Quy tr\u00ecnh v\u1eadn h\u00e0nh c\u00f3 thay \u0111\u1ed5i kh\u00f4ng?,,,,<\/p>\n<p>T\u1ea5t c\u1ea3 nh\u1eefng v\u1ea5n \u0111\u1ec1 tr\u00ean c\u1ea7n \u0111\u01b0\u1ee3c suy x\u00e9t v\u00e0 \u0111\u00e1nh gi\u00e1, l\u00ean k\u1ebf ho\u1ea1ch tri\u1ec3n khai k\u1ef9 l\u01b0\u1ee1ng.<\/p>\n<p>&gt;&gt; Xem th\u00eam: <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/cach-lap-ke-hoach-marketing-va-goi-y-ke-hoach-marketing-mau\/\">C\u00e1ch l\u1eadp k\u1ebf ho\u1ea1ch marketing v\u00e0 g\u1ee3i \u00fd k\u1ebf ho\u1ea1ch marketing m\u1eabu<\/a><\/strong><\/p>\n<h4><strong>6. Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1, \u0111i\u1ec1u ch\u1ec9nh<\/strong><\/h4>\n<p>R\u00f5 r\u00e0ng r\u1eb1ng, b\u1ea5t c\u1ee9 m\u1ed9t k\u1ebf ho\u1ea1ch n\u00e0o c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c theo d\u00f5i, \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh trong qu\u00e1 tr\u00ecnh th\u1ef1c t\u1ebf tri\u1ec3n khai \u0111ang di\u1ec5n ra.<\/p>\n<p>Nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd ph\u1ea3i bi\u1ebft c\u1ea7n theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng \u0111i\u1ec1u g\u00ec? C\u00e1c ho\u1ea1t \u0111\u1ed9ng, k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf c\u00f3 nh\u01b0 d\u1ef1 ki\u1ebfn trong k\u1ebf ho\u1ea1ch tr\u01b0\u1edbc \u0111\u00f3 kh\u00f4ng? N\u1ebfu th\u1ef1c t\u1ebf tri\u1ec3n khai kh\u00f4ng theo nh\u01b0 k\u1ebf ho\u1ea1ch th\u00ec nguy\u00ean nh\u00e2n do \u0111\u00e2u? \u0110i\u1ec1u ch\u1ec9nh l\u1ea1i k\u1ebf ho\u1ea1ch ra sao? C\u00e1c ph\u01b0\u01a1ng \u00e1n d\u1ef1 ph\u00f2ng cho tr\u01b0\u1eddng h\u1ee3p r\u1ee7i ro ra sao?<\/p>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 h\u01b0\u1edbng d\u1eabn doanh nghi\u1ec7p c\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t huy l\u1ee3i th\u1ebf c\u1ea1nh tranh. N\u1ebfu b\u1ea1n c\u00f3 th\u00eam nh\u1eefng b\u0103n kho\u0103n kh\u00e1c, \u0111\u1eebng ng\u1ea7n ng\u1ea1i, h\u00e3y <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/lien-he\/\">LI\u00caN H\u1ec6 T\u01af V\u1ea4N<\/a><\/strong> v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 nh\u1eadn ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 t\u1eeb chuy\u00ean gia. N\u1ebfu kh\u00f4ng, c\u00f3 th\u1ec3 khi b\u1ea1n ch\u1ea7n ch\u1eeb, c\u01a1 h\u1ed9i s\u1ebd kh\u00f4ng c\u00f2n n\u1eefa.<\/p>\n<p style=\"text-align: right;\">Theo Lee Frederiksen, Ph.D + Strategic Thinking Institute<\/p>","protected":false},"excerpt":{"rendered":"<p>N\u1eafm b\u1eaft v\u00e0 ph\u00e1t huy l\u1ee3i th\u1ebf c\u1ea1nh tranh (competitive advance) l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft cho m\u1ecdi doanh nghi\u1ec7p. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i doanh nghi\u1ec7p n\u00e0o c\u0169ng bi\u1ebft c\u00e1ch s\u1eed d\u1ee5ng l\u1ee3i th\u1ebf c\u1ea1nh tranh, x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c c\u1ea1nh tranh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, ph\u00f9 h\u1ee3p v\u1edbi ng\u00e0nh ngh\u1ec1, s\u1ea3n ph\u1ea9m [&hellip;]<\/p>","protected":false},"author":20,"featured_media":14485,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[128,74],"tags":[644],"class_list":["post-14478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chia-se-kien-thuc","category-blog","tag-chien-luoc-marketing",""],"_links":{"self":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/14478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/comments?post=14478"}],"version-history":[{"count":10,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/14478\/revisions"}],"predecessor-version":[{"id":14490,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/14478\/revisions\/14490"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/media\/14485"}],"wp:attachment":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/media?parent=14478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/categories?post=14478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/tags?post=14478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}