{"id":11974,"date":"2020-10-26T10:09:10","date_gmt":"2020-10-26T03:09:10","guid":{"rendered":"https:\/\/dtmconsulting.vn\/?p=11974"},"modified":"2022-10-18T10:09:09","modified_gmt":"2022-10-18T03:09:09","slug":"brand-equity-va-brand-value","status":"publish","type":"post","link":"https:\/\/dtmconsulting.vn\/en\/brand-equity-va-brand-value\/","title":{"rendered":"S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Brand Equity v\u00e0 Brand Value"},"content":{"rendered":"<p>M\u1ed9t th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng ch\u1ec9 \u0111\u01a1n gi\u1ea3n g\u1ed3m m\u1ed9t c\u00e1i t\u00ean, logo, thi\u1ebft k\u1ebf, bi\u1ec3u t\u01b0\u1ee3ng ho\u1eb7c s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa nh\u1eefng th\u00e0nh ph\u1ea7n \u0111\u00f3. Th\u01b0\u01a1ng hi\u1ec7u l\u00e0 m\u1ed9t th\u1ee9 c\u00f2n h\u01a1n th\u1ebf n\u1eefa, \u0111\u00f3 l\u00e0 m\u1ed9t l\u1eddi h\u1ee9a, c\u1ea3m x\u00fac, k\u1ef3 v\u1ecdng v\u00e0 c\u1ea3 tr\u1ea3i nghi\u1ec7m. M\u1ed9t \u0111i\u1ec3m quan tr\u1ecdng c\u1ea7n c\u00e1c marketer quan t\u00e2m li\u00ean quan \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u l\u00e0 <strong>Brand equity (t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u) kh\u00e1c v\u1edbi brand value (gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u)<\/strong><strong>. Brand equity<\/strong> l\u1ea5y tr\u1ecdng t\u00e2m, xu\u1ea5t ph\u00e1t t\u1eeb kh\u00e1ch h\u00e0ng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u \u0111\u00f3, v\u00ec t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u c\u00f3 \u0111\u01b0\u1ee3c t\u1eeb nh\u1eadn th\u1ee9c, tr\u1ea3i nghi\u1ec7m, c\u1ea3m x\u00fac v\u00e0 m\u1ed1i li\u00ean h\u1ec7 c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng li\u00ean quan \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>M\u1eb7t kh\u00e1c, <strong>brand value<\/strong>\u00a0l\u00e0 th\u1ee9 quy\u1ebft \u0111\u1ecbnh gi\u00e1 tr\u1ecb t\u00e0i ch\u00ednh m\u00e0 th\u01b0\u01a1ng hi\u1ec7u t\u1ea1o ra cho c\u00f4ng ty tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, Brand equity kh\u00f4ng c\u00f3 s\u1eb5n, n\u00f3 \u0111\u01b0\u1ee3c t\u1ea1o ra ho\u1eb7c ph\u00e1t tri\u1ec3n b\u1edfi c\u00f4ng ty trong m\u1ed9t kho\u1ea3ng th\u1eddi gian, th\u00f4ng qua c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a h\u1ecd, kh\u00f4ng d\u1ec5 thay th\u1ebf. Th\u1eadt v\u1eady, th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn l\u00e0 t\u00ean th\u1ee9 hai cho ch\u00ednh m\u1eb7t h\u00e0ng \u0111\u00f3, v\u00ec ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u1ed9 tin c\u1eady. Ng\u01b0\u1ee3c l\u1ea1i, Gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 \u0111o l\u01b0\u1eddng thi\u1ec7n ch\u00ed v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a c\u00f4ng ty.<\/p>\n<p>C\u00f9ng DTM Consulting hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa hai kh\u00e1i ni\u1ec7m n\u00e0y trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!<\/p>\n<h2 class=\"title-font\">Brand Equity v\u00e0 Brand Value<\/h2>\n<div class=\"entry-content\">\n<h3>Brand Equity &#8211; T\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u<\/h3>\n<p>T\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u (Brand Equity) ng\u1ee5 \u00fd gi\u00e1 t\u1eeb kh\u00e1ch h\u00e0ng, ng\u01b0\u1eddi ti\u00eau d\u00f9ng k\u1ebft n\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u v\u00e0 gi\u00e1 tr\u1ecb \u0111\u00f3 kh\u00e1c bi\u1ec7t v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u00f2n l\u1ea1i tr\u00ean th\u1ecb tr\u01b0\u1eddng. Gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1eb1ng h\u00e0nh vi, nh\u1eadn th\u1ee9c v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Brand equity \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n trong m\u1ed9t kho\u1ea3ng th\u1eddi gian, t\u0103ng l\u00ean tr\u00ean c\u01a1 s\u1edf \u0111\u01b0a ra nh\u1eefng l\u1eddi h\u1ee9a m\u00e0 c\u00f4ng ty \u0111\u01b0a ra cho kh\u00e1n gi\u1ea3 c\u1ee7a m\u00ecnh. Do \u0111\u00f3, n\u00f3 x\u1ea3y ra khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng (consumer) \u0111\u00e3 r\u1ea5t quen thu\u1ed9c v\u1edbi th\u01b0\u01a1ng hi\u1ec7u, c\u0169ng nh\u01b0 h\u1ecd c\u00f3 m\u1ed9t li\u00ean k\u1ebft th\u01b0\u01a1ng hi\u1ec7u t\u00edch c\u1ef1c v\u00e0 \u0111\u1eb7c bi\u1ec7t.<\/p>\n<p>T\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c cho l\u00e0 t\u00edch c\u1ef1c khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng ho\u00e0n to\u00e0n h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m (product) \u0111\u01b0\u1ee3c cung c\u1ea5p d\u01b0\u1edbi t\u00ean th\u01b0\u01a1ng hi\u1ec7u (brand) v\u00e0 theo c\u00e1ch m\u00e0 h\u1ecd s\u1eed d\u1ee5ng t\u00ean th\u01b0\u01a1ng hi\u1ec7u, nh\u01b0 m\u1ed9t t\u1eeb \u0111\u1ed3ng ngh\u0129a c\u1ee7a ch\u00ednh s\u1ea3n ph\u1ea9m ho\u1eb7c h\u00ecnh \u1ea3nh xu\u1ea5t hi\u1ec7n trong t\u00e2m tr\u00ed c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng khi h\u1ecd ngh\u0129 \u0111\u1ebfn m\u1ed9t s\u1ea3n ph\u1ea9m (h\u00e0ng h\u00f3a ho\u1eb7c d\u1ecbch v\u1ee5) c\u1ee5 th\u1ec3, ch\u1eb3ng h\u1ea1n nh\u01b0 <strong><a href=\"https:\/\/www.cocacolavietnam.com\/trang-chu\" target=\"_blank\" rel=\"noopener\">Coca-cola<\/a> &#8211; n\u01b0\u1edbc ng\u1ecdt c\u00f3 ga, <a href=\"https:\/\/www.vinamilk.com.vn\/\" target=\"_blank\" rel=\"noopener\">Vinamilk<\/a> l\u00e0 s\u1eefa, <a href=\"https:\/\/www.baoviet.com.vn\/\" target=\"_blank\" rel=\"noopener\">B\u1ea3o Vi\u1ec7t<\/a> l\u00e0 b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd,&#8230;\u00a0<\/strong><\/p>\n<p>M\u1eb7t kh\u00e1c, n\u00f3 \u0111\u01b0\u1ee3c cho l\u00e0 ti\u00eau c\u1ef1c, khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng th\u1ea5t v\u1ecdng v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 v\u00e0 th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng th\u1ef1c hi\u1ec7n nh\u1eefng g\u00ec h\u1ecd n\u00f3i ho\u1eb7c h\u1ee9a h\u1eb9n, v\u00e0 v\u00ec v\u1eady m\u1ecdi ng\u01b0\u1eddi thay v\u00ec gi\u1edbi thi\u1ec7u n\u00f3 cho kh\u00e1ch h\u00e0ng kh\u00e1c, h\u1ecd khuy\u00ean kh\u00f4ng n\u00ean mua nh\u1eefng s\u1ea3n ph\u1ea9m \u0111\u00f3, n\u1ebfu kh\u00f4ng h\u1ecd s\u1ebd kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb \u0111\u1ed3ng ti\u1ec1n.\u00a0V\u00ec v\u1eady, khi gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u cao, kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng l\u00f9i b\u01b0\u1edbc, ngay c\u1ea3 khi c\u00f4ng ty t\u00ednh gi\u00e1 cao cho c\u00f9ng m\u1ed9t s\u1ea3n ph\u1ea9m so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ee7a m\u00ecnh.<\/p>\n<p>Nh\u01b0 v\u1eady Brand equity (t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u) th\u1ec3 hi\u1ec7n s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u so v\u1edbi \u0111\u1ed1i th\u1ee7 tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 trong t\u00e2m tr\u00ed kh\u00e1ch h\u00e0ng.<\/p>\n<h3 class=\"entry-title\">Brand Value &#8211; Gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u<\/h3>\n<p><a href=\"https:\/\/dtmconsulting.vn\/en\/gia-tri-thuong-hieu-la-gi-lam-the-nao-de-dinh-gia-thuong-hieu\/\">Gi\u00e1 tr\u1ecb Th\u01b0\u01a1ng hi\u1ec7u (brand value)<\/a> l\u00e0 gi\u00e1 tr\u1ecb hi\u1ec7n t\u1ea1i r\u00f2ng c\u1ee7a c\u00e1c d\u00f2ng ti\u1ec1n trong t\u01b0\u01a1ng lai c\u1ee7a ch\u00ednh th\u01b0\u01a1ng hi\u1ec7u. Brand value c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1eb1ng c\u00e1ch th\u1ef1c hi\u1ec7n th\u00f4ng qua ph\u00e2n t\u00edch marketing v\u00e0 t\u00e0i ch\u00ednh.<\/p>\n<p>Gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u l\u00e0 gi\u00e1 tr\u1ecb cao c\u1ea5p m\u00e0 kh\u00e1ch h\u00e0ng d\u00e0nh cho th\u01b0\u01a1ng hi\u1ec7u, nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 tr\u1ea3 th\u00eam gi\u00e1 \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c n\u00f3.\u00a0N\u00f3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng v\u1edbi gi\u00e1 c\u1ea3 c\u1ea1nh tranh, s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 hi\u1ec7n \u0111\u1ea1i \u0111\u1ec3 s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc, cam k\u1ebft h\u01b0\u1edbng t\u1edbi tr\u00e1ch nhi\u1ec7m x\u00e3 h\u1ed9i v\u00e0 m\u00f4i tr\u01b0\u1eddng.\u00a0C\u00e1c b\u01b0\u1edbc ch\u00ednh \u0111\u1ec3 t\u1ea1o ra gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u l\u00e0:<a href=\"https:\/\/keydifferences.com\/wp-content\/uploads\/2019\/05\/steps-to-build-brand-value.jpg\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-19518\" src=\"https:\/\/keydifferences.com\/wp-content\/uploads\/2019\/05\/steps-to-build-brand-value.jpg\" sizes=\"(max-width: 600px) 100vw, 600px\" srcset=\"https:\/\/keydifferences.com\/wp-content\/uploads\/2019\/05\/steps-to-build-brand-value.jpg 600w, https:\/\/keydifferences.com\/wp-content\/uploads\/2019\/05\/steps-to-build-brand-value-300x183.jpg 300w\" alt=\"C\u00e1c th\u00e0nh ph\u1ea7n \u0111\u1ec3 x\u00e2y d\u1ef1ng gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u\" width=\"600\" height=\"365\" \/><\/a><\/p>\n<p><strong>Brand value l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng tr\u1ea3 ti\u1ec1n \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m c\u00f3 th\u01b0\u01a1ng hi\u1ec7u, t\u1ee9c l\u00e0 t\u1eeb quan \u0111i\u1ec3m th\u01b0\u01a1ng hi\u1ec7u v\u00e0 m\u1ed9t s\u1ea3n ph\u1ea9m t\u01b0\u01a1ng t\u1ef1 m\u00e0 kh\u00f4ng c\u00f3 t\u00ean tu\u1ed5i tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/strong><\/p>\n<p>V\u00ec v\u1eady, c\u00f3 b\u1ed1n th\u00e0nh ph\u1ea7n t\u1ea1o n\u00ean brand value, t\u1ee9c l\u00e0 gi\u00e1 tr\u1ecb danh ti\u1ebfng (reputation value), gi\u00e1 tr\u1ecb m\u1ed1i quan h\u1ec7 (relationship value), gi\u00e1 tr\u1ecb tr\u1ea3i nghi\u1ec7m (experiential value) v\u00e0 gi\u00e1 tr\u1ecb bi\u1ec3u t\u01b0\u1ee3ng (symbolic value), c\u00f9ng nhau c\u1ea5u th\u00e0nh, l\u00e0m t\u0103ng gi\u00e1 tr\u1ecb c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u. Brand Value \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n th\u00f4ng qua nh\u1eefng c\u00e2u chuy\u1ec7n (stories), tr\u1ea3i nghi\u1ec7m (experiences), li\u00ean t\u01b0\u1edfng (associations) v\u00e0 h\u00ecnh \u1ea3nh (image) c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>Xem th\u00eam: <a href=\"https:\/\/dtmconsulting.vn\/en\/brand-equity-management-system-he-thong-quan-tri-tai-san-thuong-hieu\/\">Brand equity management system \u2013 H\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u<\/a><\/strong><\/p>\n<p><span style=\"font-size: 30px;\">\u0110o l\u01b0\u1eddng Brand Equity v\u00e0 Brand Value<\/span><\/p>\n<div class=\"article-title-container\">\n<p>M\u1eb7c d\u00f9 vi\u1ec7c \u0111o l\u01b0\u1eddng gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u (brand value) kh\u00e1 \u0111\u01a1n gi\u1ea3n, nh\u01b0ng qu\u00e1 tr\u00ecnh \u0111\u1ec3 t\u00ednh t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u (brand equity) l\u1ea1i kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng. Brand equity l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c t\u00e0i s\u1ea3n ho\u1eb7c n\u1ee3 d\u01b0\u1edbi d\u1ea1ng kh\u1ea3 n\u0103ng hi\u1ec7n di\u1ec7n c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u, li\u00ean t\u01b0\u1edfng th\u01b0\u01a1ng hi\u1ec7u v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ed9ng ho\u1eb7c tr\u1eeb gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 hi\u1ec7n t\u1ea1i ho\u1eb7c ti\u1ec1m n\u0103ng do th\u01b0\u01a1ng hi\u1ec7u th\u00fac \u0111\u1ea9y.<\/p>\n<p><a href=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing.jpg\"><img decoding=\"async\" class=\"size-full wp-image-6653 aligncenter lazyload\" data-src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing.jpg\" alt=\"\" width=\"800\" height=\"511\" data-srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing.jpg 800w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing-300x192.jpg 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing-768x491.jpg 768w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing-600x383.jpg 600w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing-229x146.jpg 229w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing-50x32.jpg 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/measure-marketing-117x75.jpg 117w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/511;\" \/><\/a><\/p>\n<h3>Kh\u1ea3 n\u0103ng hi\u1ec7n di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u &#8211; Brand Visibility<\/h3>\n<p>\u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 th\u01b0\u01a1ng hi\u1ec7u c\u00f3 nh\u1eadn th\u1ee9c v\u00e0 uy t\u00edn \u0111\u1ed1i v\u1edbi nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng. N\u1ebfu kh\u00e1ch h\u00e0ng \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t l\u1ef1a ch\u1ecdn mua v\u00e0 kh\u00f4ng ngh\u0129 \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u ho\u1eb7c n\u1ebfu c\u00f3 l\u00fd do n\u00e0o \u0111\u00f3 m\u00e0 th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c cho l\u00e0 kh\u00f4ng th\u1ec3 ph\u00e2n ph\u1ed1i \u0111\u1ea7y \u0111\u1ee7, th\u00ec th\u01b0\u01a1ng hi\u1ec7u \u0111\u00f3 s\u1ebd kh\u00f4ng c\u00f3 li\u00ean quan v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c xem x\u00e9t.<\/p>\n<h3><a href=\"https:\/\/dtmconsulting.vn\/en\/lien-tuong-thuong-hieu\/\">Li\u00ean t\u01b0\u1edfng Th\u01b0\u01a1ng hi\u1ec7u &#8211; Brand Associations<\/a><\/h3>\n<p>Li\u00ean t\u01b0\u1edfng th\u01b0\u01a1ng hi\u1ec7u li\u00ean quan \u0111\u1ebfn b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec t\u1ea1o ra m\u1ed1i quan h\u1ec7 t\u00edch c\u1ef1c ho\u1eb7c ti\u00eau c\u1ef1c v\u1edbi ho\u1eb7c c\u1ea3m x\u00fac \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. Li\u00ean t\u01b0\u1edfng th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 d\u1ef1a tr\u00ean l\u1ee3i \u00edch ch\u1ee9c n\u0103ng m\u00e0 c\u00f2n l\u00e0 t\u00ednh c\u00e1ch th\u01b0\u01a1ng hi\u1ec7u, gi\u00e1 tr\u1ecb t\u1ed5 ch\u1ee9c, l\u1ee3i \u00edch t\u1ef1 th\u1ec3 hi\u1ec7n, l\u1ee3i \u00edch t\u00ecnh c\u1ea3m ho\u1eb7c l\u1ee3i \u00edch x\u00e3 h\u1ed9i.<\/p>\n<h3>L\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng &#8211; Brand Loyalty<\/h3>\n<p>S\u1ef1 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng cung c\u1ea5p lu\u1ed3ng kinh doanh cho c\u00e1c s\u1ea3n ph\u1ea9m hi\u1ec7n t\u1ea1i v\u00e0 ti\u1ec1m n\u0103ng t\u1eeb nh\u1eefng kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng v\u00e0o gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u v\u00e0 s\u1ebd kh\u00f4ng d\u00e0nh th\u1eddi gian \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u00e1c l\u1ef1a ch\u1ecdn c\u00f3 gi\u00e1 th\u1ea5p h\u01a1n. Vi\u1ec7c \u0111\u01b0a l\u00f2ng trung th\u00e0nh v\u00e0o kh\u00e1i ni\u1ec7m gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u cho ph\u00e9p c\u00e1c marketer l\u00fd gi\u1ea3i cho vi\u1ec7c \u01b0u ti\u00ean l\u00f2ng trung th\u00e0nh trong ng\u00e2n s\u00e1ch x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p><strong>Xem th\u00eam: <a href=\"https:\/\/dtmconsulting.vn\/en\/khao-sat-trai-nghiem-khach-hang\/\">Kh\u1ea3o s\u00e1t tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u2013 M\u1eabu b\u1ea3ng c\u00e2u h\u1ecfi kh\u1ea3o s\u00e1t<\/a><\/strong><\/p>\n<h2>T\u0103ng Brand Value trong ng\u1eafn h\u1ea1n<\/h2>\n<p>Gi\u00e1 tr\u1ecb c\u1ee7a m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u th\u1ec3 hi\u1ec7n t\u00e1c \u0111\u1ed9ng c\u1ee7a n\u00f3 \u0111\u1ebfn d\u00f2ng l\u1ee3i nhu\u1eadn ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n m\u00e0 n\u00f3 c\u00f3 th\u1ec3 t\u1ea1o ra. \u0110\u1ed1i v\u1edbi l\u1ee3i nhu\u1eadn ng\u1eafn h\u1ea1n, v\u1ea5n \u0111\u1ec1 l\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh x\u00fac ti\u1ebfn b\u00e1n ho\u1eb7c marketing nh\u1eb1m th\u00fac \u0111\u1ea9y c\u00e1c s\u1ea3n ph\u1ea9m ng\u1eafn h\u1ea1n &#8211; nh\u01b0 khuy\u1ebfn m\u1ea1i gi\u00e1 &#8211; c\u00f3 th\u1ec3 g\u00e2y \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>Xem x\u00e9t c\u00e1c c\u00e1ch m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 gi\u00fap th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 t\u00e0i ch\u00ednh ng\u1eafn h\u1ea1n c\u00f3 th\u1ec3 gi\u00fap gi\u1ea3m thi\u1ec3u xu h\u01b0\u1edbng n\u00e0y:<\/p>\n<ul>\n<li>\n<h3>M\u1ee9c \u0111\u1ed9 trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u (Brand Loyalty)<\/h3>\n<ul>\n<li>Gi\u1ea3m t\u1ea3i chi ph\u00ed marketing<\/li>\n<li>X\u00fac ti\u1ebfn ti\u00eau th\u1ee5 s\u1ea3n ph\u1ea9m<\/li>\n<li>Thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi th\u00f4ng qua Nh\u1eadn th\u1ee9c &amp; T\u00e1i \u0111\u1ea3m b\u1ea3o<\/li>\n<li>Th\u1eddi gian \u0111\u1ec3 \u1ee9ng ph\u00f3 v\u1edbi c\u00e1c m\u1ed1i \u0111e d\u1ecda c\u1ea1nh tranh<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3>Kh\u1ea3 n\u0103ng nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u (Brand Visibility)<\/h3>\n<ul>\n<li>B\u00e1m v\u00e0o nh\u1eefng li\u00ean t\u01b0\u1edfng c\u00f3 li\u00ean quan<\/li>\n<li>S\u1ef1 quen thu\u1ed9c d\u1eabn \u0111\u1ebfn th\u00edch<\/li>\n<li>Kh\u1ea3 n\u0103ng hi\u1ec7n di\u1ec7n l\u00e0 y\u1ebfu t\u1ed1 \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00e2n nh\u1eafc<\/li>\n<li>D\u1ea5u hi\u1ec7u c\u1ee7a s\u1ea3n ph\u1ea9m\/ cam k\u1ebft<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3>Li\u00ean t\u01b0\u1edfng Th\u01b0\u01a1ng hi\u1ec7u (Brand Associations)<\/h3>\n<ul>\n<li>Gi\u00fap truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin<\/li>\n<li>Ph\u00e2n bi\u1ec7t \/ V\u1ecb tr\u00ed<\/li>\n<li>L\u00fd do \u0111\u1ec3 kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn th\u01b0\u01a1ng hi\u1ec7u<\/li>\n<li>T\u1ea1o th\u00e1i \u0111\u1ed9 \/ c\u1ea3m x\u00fac t\u00edch c\u1ef1c<\/li>\n<li>C\u01a1 s\u1edf cho c\u00e1c ti\u1ec7n \u00edch m\u1edf r\u1ed9ng<a href=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-6691 lazyload\" data-src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin.jpg\" alt=\"\" width=\"800\" height=\"500\" data-srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin.jpg 2240w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin-300x188.jpg 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin-768x480.jpg 768w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin-1024x640.jpg 1024w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin-600x375.jpg 600w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin-234x146.jpg 234w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin-50x31.jpg 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2019\/07\/Personal-Brandin-120x75.jpg 120w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/500;\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>B\u00e0i vi\u1ebft li\u00ean quan: <a href=\"https:\/\/dtmconsulting.vn\/en\/top-7-hoat-dong-marketing-hang-dau-danh-cho-local-brand-tai-viet-nam\/\">Top 7 ho\u1ea1t \u0111\u1ed9ng marketing h\u00e0ng \u0111\u1ea7u d\u00e0nh cho Local brand t\u1ea1i Vi\u1ec7t Nam<\/a><\/p>\n<h2>C\u1ea3i thi\u1ec7n Brand Value trong d\u00e0i h\u1ea1n<\/h2>\n<p>M\u1ed9t trong nh\u1eefng th\u00e1ch th\u1ee9c li\u00ean t\u1ee5c c\u1ee7a nh\u1eefng ng\u01b0\u1eddi \u0111\u1ec1 xu\u1ea5t t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u l\u00e0 ch\u1ee9ng minh r\u1eb1ng c\u00f3 gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i trong vi\u1ec7c t\u1ea1o ra t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u.\u00a0C\u00e1c v\u1ea5n \u0111\u1ec1 c\u01a1 b\u1ea3n l\u00e0 th\u01b0\u01a1ng hi\u1ec7u ch\u1ec9 l\u00e0 m\u1ed9t \u0111\u1ed9ng l\u1ef1c t\u1ea1o ra l\u1ee3i nhu\u1eadn, c\u00e1c h\u00e0nh \u0111\u1ed9ng ho\u00e0n ch\u1ec9nh s\u1ebd can thi\u1ec7p v\u00e0 c\u00e1c quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c kh\u00f4ng th\u1ec3 ch\u1edd \u0111\u1ee3i trong nhi\u1ec1u n\u0103m.<\/p>\n<p>Tuy nhi\u00ean, c\u00f3 m\u1ed9t s\u1ed1 quan \u0111i\u1ec3m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 hi\u1ec3u v\u00e0 \u0111o l\u01b0\u1eddng gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i c\u1ee7a t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u:<\/p>\n<h3>Ph\u01b0\u01a1ng ph\u00e1p Ti\u1ebfp c\u1eadn Gi\u00e1 tr\u1ecb Th\u01b0\u01a1ng hi\u1ec7u # 1: \u01af\u1edbc t\u00ednh Vai tr\u00f2 c\u1ee7a Th\u01b0\u01a1ng hi\u1ec7u trong Kinh doanh<\/h3>\n<p>M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn l\u00e0 \u01b0\u1edbc t\u00ednh vai tr\u00f2 c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p. Gi\u00e1 tr\u1ecb c\u1ee7a m\u1ed9t doanh nghi\u1ec7p trong th\u1ecb tr\u01b0\u1eddng s\u1ea3n ph\u1ea9m nh\u01b0 Ford Fiesta \u1edf th\u1ecb tr\u01b0\u1eddng Anh \u0111\u01b0\u1ee3c \u01b0\u1edbc t\u00ednh d\u1ef1a tr\u00ean chi\u1ebft kh\u1ea5u thu nh\u1eadp trong t\u01b0\u01a1ng lai. C\u00e1c t\u00e0i s\u1ea3n h\u1eefu h\u00ecnh v\u00e0 v\u00f4 h\u00ecnh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 vai tr\u00f2 t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c \u01b0\u1edbc t\u00ednh m\u1ed9t c\u00e1ch ch\u1ee7 quan b\u1edfi m\u1ed9t nh\u00f3m nh\u1eefng ng\u01b0\u1eddi hi\u1ec3u bi\u1ebft, c\u00f3 t\u00ednh \u0111\u1ebfn m\u00f4 h\u00ecnh kinh doanh v\u00e0 b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u v\u1ec1 m\u1ee9c \u0111\u1ed9 hi\u1ec7n di\u1ec7n, li\u00ean t\u01b0\u1edfng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>Gi\u00e1 tr\u1ecb c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u sau \u0111\u00f3 \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p tr\u00ean c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 th\u1ecb tr\u01b0\u1eddng c\u00e1c n\u01b0\u1edbc \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh gi\u00e1 tr\u1ecb cho th\u01b0\u01a1ng hi\u1ec7u. N\u00f3 c\u00f3 th\u1ec3 dao \u0111\u1ed9ng t\u1eeb 10% \u0111\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u B2B \u0111\u1ebfn h\u01a1n 60% \u0111\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u b\u00e1n l\u1ebb nh\u01b0 Jack Daniel&#8217;s ho\u1eb7c Coca-Cola.<\/p>\n<h3>Ph\u01b0\u01a1ng ph\u00e1p Ti\u1ebfp c\u1eadn Gi\u00e1 tr\u1ecb Th\u01b0\u01a1ng hi\u1ec7u # 2: Quan s\u00e1t \u0110\u1ea7u t\u01b0 v\u00e0o Brand Equity<\/h3>\n<p>C\u00e1ch ti\u1ebfp c\u1eadn th\u1ee9 hai l\u00e0 quan s\u00e1t th\u1ea5y r\u1eb1ng, trung b\u00ecnh, c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 v\u00e0o t\u00e0i s\u1ea3n th\u01b0\u01a1ng hi\u1ec7u (brand equity) l\u00e0m t\u0103ng l\u1ee3i t\u1ee9c c\u1ed5 phi\u1ebfu, th\u01b0\u1edbc \u0111o cu\u1ed1i c\u00f9ng c\u1ee7a l\u1ee3i nhu\u1eadn d\u00e0i h\u1ea1n tr\u00ean t\u00e0i s\u1ea3n. B\u1eb1ng ch\u1ee9ng \u0111\u1ebfn t\u1eeb m\u1ed9t lo\u1ea1t c\u00e1c nghi\u00ean c\u1ee9u m\u00e0 David Aaker \u0111\u00e3 th\u1ef1c hi\u1ec7n v\u1edbi Gi\u00e1o s\u01b0 Robert Jacobson c\u1ee7a \u0110\u1ea1i h\u1ecdc Washington, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u chu\u1ed7i th\u1eddi gian bao g\u1ed3m th\u00f4ng tin v\u1ec1 l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 (ROI) d\u1ef1a tr\u00ean k\u1ebf to\u00e1n v\u00e0 c\u00e1c m\u00f4 h\u00ecnh s\u1eafp x\u1ebfp theo h\u01b0\u1edbng nh\u00e2n qu\u1ea3.<\/p>\n<p>Ph\u00e1t hi\u1ec7n nh\u1ea5t qu\u00e1n l\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a vi\u1ec7c t\u0103ng gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ed1i v\u1edbi l\u1ee3i t\u1ee9c c\u1ed5 phi\u1ebfu g\u1ea7n nh\u01b0 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i ROI, nhi\u1ec1u h\u01a1n kho\u1ea3ng 70%. Ng\u01b0\u1ee3c l\u1ea1i, c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3ng b\u00e1, qu\u1ea3ng c\u00e1o c\u0169ng \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1eed nghi\u1ec7m, kh\u00f4ng c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn l\u1ee3i t\u1ee9c c\u1ed5 phi\u1ebfu ngo\u1ea1i tr\u1eeb l\u1ee3i nhu\u1eadn \u0111\u01b0\u1ee3c thu th\u1eadp b\u1edfi gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<h3>Ph\u01b0\u01a1ng ph\u00e1p Ti\u1ebfp c\u1eadn Gi\u00e1 tr\u1ecb Th\u01b0\u01a1ng hi\u1ec7u # 3: C\u00e2n nh\u1eafc v\u1ec1 c\u00e1c Th\u01b0\u01a1ng hi\u1ec7u C\u00f3 Gi\u00e1 tr\u1ecb kh\u00e1c<\/h3>\n<p>C\u00e1ch ti\u1ebfp c\u1eadn th\u1ee9 ba l\u00e0 xem x\u00e9t c\u00e1c nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh v\u1ec1 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u \u0111\u00e3 t\u1ea1o ra gi\u00e1 tr\u1ecb to l\u1edbn.\u00a0V\u00ed d\u1ee5, h\u00e3y xem x\u00e9t s\u1ee9c m\u1ea1nh c\u1ee7a t\u00ednh c\u00e1ch <a href=\"https:\/\/www.apple.com\/\" target=\"_blank\" rel=\"noopener\">Apple<\/a> v\u00e0 danh ti\u1ebfng \u0111\u1ed5i m\u1edbi, l\u1ee3i \u00edch th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n c\u1ee7a BMW \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi \u201cc\u1ed7 m\u00e1y l\u00e1i xe t\u1ed1i t\u00e2n\u201d v\u00e0 kh\u1ea3 n\u0103ng c\u1ee7a\u00a0th\u01b0\u01a1ng hi\u1ec7u Whole Foods Market trong\u00a0vi\u1ec7c x\u00e1c \u0111\u1ecbnh to\u00e0n b\u1ed9 danh m\u1ee5c ph\u1ee5.<\/p>\n<p>Ho\u1eb7c, th\u1ef1c t\u1ebf l\u00e0 t\u1eeb n\u0103m 1989 \u0111\u1ebfn n\u0103m 1997, hai chi\u1ebfc xe \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1ea3n xu\u1ea5t t\u1ea1i c\u00f9ng m\u1ed9t nh\u00e0 m\u00e1y, s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t thi\u1ebft k\u1ebf v\u00e0 v\u1eadt li\u1ec7u v\u00e0 \u0111\u01b0\u1ee3c marketing d\u01b0\u1edbi hai t\u00ean th\u01b0\u01a1ng hi\u1ec7u, Toyota Corolla v\u00e0 Chevrolet (GEO) Prism. Th\u01b0\u01a1ng hi\u1ec7u Corolla \u0111\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1 cao h\u01a1n 10%, \u00edt b\u1ecb m\u1ea5t gi\u00e1 h\u01a1n theo th\u1eddi gian v\u00e0 c\u00f3 doanh s\u1ed1 b\u00e1n h\u00e0ng g\u1ea5p nhi\u1ec1u l\u1ea7n Prizm. V\u00e0 c\u1ea3 ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 c\u00e1c chuy\u00ean gia \u0111\u1ec1u \u0111\u00e1nh gi\u00e1 n\u00f3 cao h\u01a1n. C\u00f9ng m\u1ed9t chi\u1ebfc xe! Ch\u1ec9 c\u00f3 th\u01b0\u01a1ng hi\u1ec7u l\u00e0 kh\u00e1c nhau.<\/p>\n<h3>Ph\u01b0\u01a1ng ph\u00e1p Ti\u1ebfp c\u1eadn Gi\u00e1 tr\u1ecb Th\u01b0\u01a1ng hi\u1ec7u # 4: Xem x\u00e9t Conceptual Model<\/h3>\n<p>\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i xem x\u00e9t \u0111\u1ec3 xem x\u00e9t Conceptual Model &#8211;\u00a0m\u00f4 h\u00ecnh kh\u00e1i ni\u1ec7m xung quanh m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c kinh doanh.<\/p>\n<p>Chi\u1ebfn l\u01b0\u1ee3c kinh doanh l\u00e0 g\u00ec? Vai tr\u00f2 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u trong vi\u1ec7c h\u1ed7 tr\u1ee3 chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3 l\u00e0 g\u00ec? M\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a n\u00f3 nh\u01b0 th\u1ebf n\u00e0o? C\u1ea1nh tranh v\u1ec1 gi\u00e1 c\u00f3 ph\u1ea3i l\u00e0 gi\u1ea3i ph\u00e1p thay th\u1ebf cho vi\u1ec7c t\u1ea1o ra v\u00e0 t\u1eadn d\u1ee5ng gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u? \u0110i\u1ec1u \u0111\u00f3 s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng g\u00ec \u0111\u1ebfn d\u00f2ng l\u1ee3i nhu\u1eadn trong t\u01b0\u01a1ng lai? Chuy\u00ean gia qu\u1ea3n l\u00fd Tom Peters \u0111\u00e3 chia s\u1ebb:<\/p>\n<blockquote><p>\u201cTrong m\u1ed9t th\u1ecb tr\u01b0\u1eddng ng\u00e0y c\u00e0ng \u0111\u00f4ng \u0111\u00fac, nh\u1eefng k\u1ebb ngu ng\u1ed1c s\u1ebd c\u1ea1nh tranh v\u1ec1 gi\u00e1 c\u1ea3. Ng\u01b0\u1eddi chi\u1ebfn th\u1eafng s\u1ebd t\u00ecm ra c\u00e1ch t\u1ea1o ra gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i trong t\u00e2m tr\u00ed kh\u00e1ch h\u00e0ng \u201d.<\/p><\/blockquote>\n<p>Ng\u00e0y nay, Brand equity ti\u1ebfp t\u1ee5c l\u00e0 \u0111\u1ed9ng l\u1ef1c c\u1ee7a ph\u1ea7n l\u1edbn ho\u1ea1t \u0111\u1ed9ng marketing t\u1ea1i c\u00e1c doanh nghi\u1ec7p, \u0111\u00f3 th\u1ef1c s\u1ef1 l\u00e0 chi\u1ebfn l\u01b0\u1ee3c kinh doanh. \u0110\u1ec3 brand equity hi\u1ec7u qu\u1ea3, c\u1ea7n \u0111\u01b0\u1ee3c hi\u1ec3u v\u1ec1 kh\u00e1i ni\u1ec7m v\u00e0 c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng. V\u00e0 \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 n\u00f3 ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eafn v\u1edbi gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u (brand value) theo nh\u1eefng c\u00e1ch \u0111\u00e1ng tin c\u1eady.<\/p>\n<p style=\"text-align: right;\">Tham kh\u1ea3o <a href=\"https:\/\/www.prophet.com\/2016\/09\/brand-equity-vs-brand-value\/\" target=\"_blank\" rel=\"noopener\">David Aaker<\/a>, <span class=\"entry-author\"><span class=\"entry-author-name\"><a href=\"https:\/\/keydifferences.com\/difference-between-brand-equity-and-brand-value.html#respond\" target=\"_blank\" rel=\"noopener\">Surbhi S<\/a>, <a href=\"https:\/\/bizfluent.com\/info-8535356-difference-brand-equity-brand-value.html\" target=\"_blank\" rel=\"noopener\">Eric Novinson<\/a><\/span><\/span><\/p>\n<\/div>\n<p>B\u00e0i vi\u1ebft li\u00ean quan:<\/p>\n<p><a href=\"https:\/\/dtmconsulting.vn\/en\/luu-y-phat-trien-chien-luoc-marketing-dia-phuong-voi-doanh-nghiep-viet-nam\/\">L\u01b0u \u00fd ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c marketing \u0111\u1ecba ph\u01b0\u01a1ng v\u1edbi doanh nghi\u1ec7p Vi\u1ec7t Nam<\/a><\/p>\n<p><a href=\"https:\/\/dtmconsulting.vn\/en\/xay-dung-lien-tuong-thuong-hieu\/\">H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng li\u00ean t\u01b0\u1edfng th\u01b0\u01a1ng hi\u1ec7u cho doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf (SMEs), startups<\/a><\/p>\n<p><a href=\"https:\/\/dtmconsulting.vn\/en\/huong-dan-xay-dung-dinh-vi-thuong-hieu-dia-phuong\/\">H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ecba ph\u01b0\u01a1ng<\/a> cho doanh nghi\u1ec7p Vi\u1ec7t Nam<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>M\u1ed9t th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng ch\u1ec9 \u0111\u01a1n gi\u1ea3n g\u1ed3m m\u1ed9t c\u00e1i t\u00ean, logo, thi\u1ebft k\u1ebf, bi\u1ec3u t\u01b0\u1ee3ng ho\u1eb7c s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa nh\u1eefng th\u00e0nh ph\u1ea7n \u0111\u00f3. Th\u01b0\u01a1ng hi\u1ec7u l\u00e0 m\u1ed9t th\u1ee9 c\u00f2n h\u01a1n th\u1ebf n\u1eefa, \u0111\u00f3 l\u00e0 m\u1ed9t l\u1eddi h\u1ee9a, c\u1ea3m x\u00fac, k\u1ef3 v\u1ecdng v\u00e0 c\u1ea3 tr\u1ea3i nghi\u1ec7m. M\u1ed9t \u0111i\u1ec3m quan tr\u1ecdng c\u1ea7n c\u00e1c marketer quan [&hellip;]<\/p>","protected":false},"author":4,"featured_media":11993,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[128,74],"tags":[647,644,674],"class_list":["post-11974","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chia-se-kien-thuc","category-blog","tag-branding","tag-chien-luoc-marketing","tag-thuong-hieu",""],"_links":{"self":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/11974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/comments?post=11974"}],"version-history":[{"count":16,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/11974\/revisions"}],"predecessor-version":[{"id":15301,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/11974\/revisions\/15301"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/media\/11993"}],"wp:attachment":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/media?parent=11974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/categories?post=11974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/tags?post=11974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}