{"id":10621,"date":"2020-03-16T11:45:14","date_gmt":"2020-03-16T04:45:14","guid":{"rendered":"https:\/\/dtmconsulting.vn\/?p=10621"},"modified":"2020-03-18T16:04:29","modified_gmt":"2020-03-18T09:04:29","slug":"cach-doc-hieu-cac-chi-so-do-luong-hieu-qua-trong-chien-dich-digital-marketing","status":"publish","type":"post","link":"https:\/\/dtmconsulting.vn\/en\/cach-doc-hieu-cac-chi-so-do-luong-hieu-qua-trong-chien-dich-digital-marketing\/","title":{"rendered":"C\u00e1ch \u0111\u1ecdc hi\u1ec3u c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 trong chi\u1ebfn d\u1ecbch digital marketing"},"content":{"rendered":"<div class=\"\" data-block=\"true\" data-editor=\"3g3pp\" data-offset-key=\"a03sn-0-0\">\n<div class=\"_1mf _1mj\" data-offset-key=\"a03sn-0-0\">\n<div class=\"\" data-block=\"true\" data-editor=\"3g3pp\" data-offset-key=\"505g1-0-0\">\n<div class=\"_1mf _1mj\" data-offset-key=\"505g1-0-0\"><span data-offset-key=\"505g1-1-0\">Theo b\u00e1o c\u00e1o c\u1ee7a McKinsey 2019, m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng thi\u1ebft y\u1ebfu c\u1ee7a marketer ng\u00e0y nay l\u00e0 k\u1ef9 n\u0103ng \u0111\u1ecdc hi\u1ec3u v\u00e0 ph\u00e2n t\u00edch s\u1ed1 li\u1ec7u b\u00e1o c\u00e1o. S\u1ed1 li\u1ec7u b\u00e1o c\u00e1o c\u00f3 th\u1ec3 c\u00f3 s\u1eb5n t\u1eeb c\u00e1c c\u00f4ng c\u1ee5 ho\u1eb7c t\u1eeb d\u1ef1 \u00e1n nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng c\u1ee7a c\u00f4ng ty. <\/span><\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"3g3pp\" data-offset-key=\"65jq3-0-0\">\n<div class=\"_1mf _1mj\" data-offset-key=\"65jq3-0-0\"><span data-offset-key=\"65jq3-0-0\">S\u1ed1 li\u1ec7u v\u00e0 th\u00f4ng tin trong \u0111\u00f3 s\u1ebd cung c\u1ea5p cho marketer nh\u1eefng th\u00f4ng tin, t\u00ecnh h\u00ecnh nh\u1eefng g\u00ec \u0111ang ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 trong m\u1ed9t chi\u1ebfn d\u1ecbch digital marketing.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>V\u1edbi r\u1ea5t nhi\u1ec1u s\u1ed1 li\u1ec7u kh\u00e1c nhau, ng\u01b0\u1eddi l\u00e0m marketing kh\u00f3 m\u00e0 c\u00f3 th\u1ec3 kh\u00f4ng bi\u1ebft ph\u1ea3i b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u. N\u1ebfu b\u1ea1n th\u1ea5y m\u00ecnh c\u00f3 ch\u00fat l\u1ea1c l\u00f5ng trong c\u00e1c s\u1ed1 li\u1ec7u th\u00ec \u0111\u00e3 \u0111\u1ebfn l\u00fac d\u1eebng l\u1ea1i 2 ph\u00fat v\u00e0 n\u00e2ng cao th\u00eam k\u1ef9 n\u0103ng cho b\u1ea3n th\u00e2n.<\/p>\n<h1>Hi\u1ec3u \u00fd ngh\u0129a c\u1ee7a t\u1eebng ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng<\/h1>\n<p>M\u1ed7i doanh nghi\u1ec7p khi v\u1eadn h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng marketing lu\u00f4n c\u00f3 m\u1ed9t b\u1ed9 ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ri\u00eang nh\u1ea5t l\u00e0 c\u00e1c doanh nghi\u1ec7p ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o digital marketing nh\u01b0 Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed.<\/p>\n<p>C\u00f3 v\u00f4 v\u00e0n c\u00e1c lo\u1ea1i ch\u1ec9 s\u1ed1 nh\u01b0ng v\u1eabn s\u1ebd c\u00f3 m\u1ed9t s\u1ed1 lo\u1ea1i ch\u1ec9 s\u1ed1 ch\u00ednh m\u00e0 h\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p \u0111\u1ec1u s\u1eed d\u1ee5ng nh\u01b0 impressions, CTR, conversion rate,\u2026 vi\u1ec7c hi\u1ec3u \u00fd ngh\u0129a \u0111\u1eb1ng sau nh\u1eefng con s\u1ed1 n\u00e0y l\u00e0 r\u1ea5t quan tr\u1ecdng cho marketer t\u1eeb vi\u1ec7c l\u00ean k\u1ebf ho\u1ea1ch cho \u0111\u1ebfn \u0111o l\u01b0\u1eddng v\u00e0 b\u00e1o c\u00e1o hi\u1ec7u qu\u1ea3.<\/p>\n<p>Xem th\u00eam &gt;&gt; <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/cach-dat-chi-so-kpis\/\">C\u00e1ch l\u1ef1a ch\u1ecdn ch\u1ec9 s\u1ed1 KPIs hi\u1ec7u qu\u1ea3 cho digital marketing<\/a><\/strong><\/p>\n<h2>Impression<\/h2>\n<h3>Impression l\u00e0 g\u00ec?<\/h3>\n<p>Impression hay c\u00f2n g\u1ecdi l\u00e0 l\u01b0\u1ee3t hi\u1ec3n th\u1ecb. Nhi\u1ec1u ng\u01b0\u1eddi r\u1ea5t d\u1ec5 \u0111\u00e1nh \u0111\u1ed3ng l\u01b0\u1ee3t hi\u1ec3n th\u1ecb gi\u1ed1ng nh\u01b0 view \u2013 l\u01b0\u1ee3t xem hay Reach \u2013 l\u01b0\u1ee3t ti\u1ebfp c\u1eadn.<\/p>\n<p>Tuy nhi\u00ean 2 ch\u1ec9 s\u1ed1 n\u00e0y kh\u00e1c nhau trong qu\u1ea3ng c\u00e1o c\u1ee7a Google th\u00ec Impression l\u00e0 t\u1ed5ng s\u1ed1 l\u1ea7n qu\u1ea3ng c\u00e1o ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng. Trong SEO th\u00ec impression l\u1ea1i l\u00e0 s\u1ed1 l\u1ea7n hi\u1ec3n th\u1ecb tr\u00ean trang t\u00ecm ki\u1ebf c\u1ee7a trang web.<\/p>\n<p>Impression= Reach *Frequency<\/p>\n<p>Trong \u0111\u00f3 Reach l\u00e0 l\u01b0\u1ee3t ti\u1ebfp c\u1eadn \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng<\/p>\n<p>Frequency l\u00e0 t\u1ea7n su\u1ea5t<\/p>\n<p>V\u00ed d\u1ee5, m\u1ed9t ng\u01b0\u1eddi nh\u1eadn \u0111\u01b0\u1ee3c 3 l\u1ea7n 1 qu\u1ea3ng c\u00e1o th\u00ec Impression= 3&#215;1=3<\/p>\n<h3>Vai tr\u00f2 c\u1ee7a impression<\/h3>\n<ul>\n<li>\u0110o l\u01b0\u1eddng kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb c\u1ee7a qu\u1ea3ng c\u00e1o.<\/li>\n<li>X\u00e1c \u0111\u1ecbnh t\u1ea7n su\u1ea5t hi\u1ec3n th\u1ecb. Frequency (t\u1ea7n su\u1ea5t hi\u1ec3n th\u1ecb) = Impression\/ reach (s\u1ed1 ng\u01b0\u1eddi ti\u1ebfp c\u1eadn)<\/li>\n<\/ul>\n<p>S\u1ed1 li\u1ec7u n\u00e0y r\u1ea5t quan tr\u1ecdng khi x\u00e1c \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a chi\u1ebfn d\u1ecbch n\u00e2ng cao nh\u1eadn th\u1ee9c v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u.\u00a0T\u1ea1i sao?\u00a0S\u1ed1 l\u1ea7n hi\u1ec3n th\u1ecb cao h\u01a1n cho th\u1ea5y r\u1eb1ng qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n \u0111ang \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb cho nhi\u1ec1u ng\u01b0\u1eddi d\u00f9ng, do \u0111\u00f3 l\u00e0m t\u0103ng nh\u1eadn th\u1ee9c c\u1ee7a b\u1ea1n.<\/p>\n<p>Tuy nhi\u00ean t\u00f9y v\u00e0o m\u1ee5c ti\u00eau chi\u1ebfn d\u1ecbch m\u00e0 vi\u1ec7c s\u1ed1 l\u1ea7n hi\u1ec3n th\u1ecb cao c\u00f3 t\u1ed1t hay kh\u00f4ng<\/p>\n<p>Nh\u01b0ng, n\u1ebfu <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/cach-xac-dinh-muc-tieu-marketing-theo-smart-va-vi-du-minh-hoa\/\">m\u1ee5c ti\u00eau chi\u1ebfn d\u1ecbch marketing<\/a><\/strong>\u00a0g\u1eafn li\u1ec1n v\u1edbi chuy\u1ec3n \u0111\u1ed5i thay v\u00ec nh\u1eadn th\u1ee9c, h\u00e3y \u0111\u1ea3m b\u1ea3o kh\u00f4ng b\u1ecb cu\u1ed1n tr\u00f4i b\u1edfi s\u1ed1 l\u01b0\u1ee3ng hi\u1ec3n th\u1ecb cao. Trong c\u00e1c chi\u1ebfn d\u1ecbch h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i, s\u1ed1 l\u1ea7n hi\u1ec3n th\u1ecb c\u00f3 th\u1ec3 h\u1eefu \u00edch trong vi\u1ec7c \u0111o xem li\u1ec7u ng\u01b0\u1eddi d\u00f9ng c\u00f3 \u0111\u1ee7 c\u01a1 h\u1ed9i \u0111\u1ec3 tham gia v\u00e0o qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n hay kh\u00f4ng, nh\u01b0ng \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 chuy\u1ec3n \u0111\u1ed5i c\u1ee7a b\u1ea1n.<\/p>\n<h2>Click &#8211; l\u01b0\u1ee3t nh\u1ea5p chu\u1ed9t<\/h2>\n<h3>Click l\u00e0 g\u00ec<\/h3>\n<p>Click hay l\u01b0\u1ee3t nh\u1ea5p chu\u1ed9t. S\u1ed1 l\u1ea7n nh\u1ea5p t\u0103ng khi ng\u01b0\u1eddi d\u00f9ng nh\u1ea5p chu\u1ed9t v\u00e0o qu\u1ea3ng c\u00e1o c\u1ee7a c\u00f4ng ty.<\/p>\n<p>T\u1eeb vi\u1ec7c \u0111\u00e1nh gi\u00e1 l\u01b0\u1ee3t click v\u00e0 l\u01b0\u1ee3t t\u1ea3i trang c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n v\u00e0 n\u1ed9i dung trong website c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi nhau kh\u00f4ng.<\/p>\n<p>V\u00ed d\u1ee5, l\u01b0\u1ee3t nh\u1ea5p chu\u1ed9t t\u0103ng nh\u01b0ng l\u01b0\u1ee3t t\u1ea3i trang kh\u00f4ng t\u0103ng th\u1ec3 hi\u1ec7n r\u1eb1ng n\u1ed9i dung tr\u00ean website kh\u00f4ng t\u1ed1t, kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi n\u1ed9i dung qu\u1ea3ng c\u00e1o n\u00ean ng\u01b0\u1eddi d\u00f9ng tho\u00e1t ra ngay khi click; ho\u1eb7c website c\u00f3 v\u1ea5n \u0111\u1ec1 khi t\u1ea3i trang nh\u01b0 t\u1ea3i trang l\u00e2u, l\u1ed7i,\u2026<\/p>\n<p><a href=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-10635 aligncenter\" src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1.png\" alt=\"\" width=\"600\" height=\"590\" srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1.png 600w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1-300x295.png 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1-148x146.png 148w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1-50x50.png 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1-76x75.png 76w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1-85x85.png 85w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/CTR-benchmark-1-80x80.png 80w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h3>Vai tr\u00f2 c\u1ee7a click<\/h3>\n<p>Nh\u01b0 v\u00ed d\u1ee5 tr\u00ean, l\u01b0\u1ee3t nh\u1ea5p chu\u1ed9t th\u1ec3 hi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a n\u1ed9i dung v\u00e0 s\u1ef1 ph\u00f9 h\u1ee3p gi\u1eefa n\u1ed9i dung trong website v\u1edbi qu\u1ea3ng c\u00e1o c\u00f9ng v\u1edbi \u0111\u00f3 l\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng nh\u1eafm m\u1ee5c ti\u00eau ph\u00f9 h\u1ee3p.<\/p>\n<p>&gt;&gt;Xem th\u00eam: <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/chien-luoc-ban-le-omni-channel\/\">Chi\u1ebfn l\u01b0\u1ee3c b\u00e1n l\u1ebb Omni Channel<\/a><\/strong><\/p>\n<h2>Click-through rate &#8211; CTR<\/h2>\n<h3>CTR l\u00e0 g\u00ec?<\/h3>\n<p>CTR hay t\u1ef7 l\u1ec7 nh\u1ea5p l\u00e0 t\u1ef7 l\u1ec7 s\u1ed1 l\u01b0\u1ee3t nh\u1ea5p tr\u00ean s\u1ed1 l\u01b0\u1ee3t xem qu\u1ea3ng c\u00e1o t\u1eeb ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<h3>Vai tr\u00f2 c\u1ee7a CTR<\/h3>\n<p>CTR l\u00e0 m\u1ed9t s\u1ed1 li\u1ec7u quan tr\u1ecdng \u0111\u1ec3 hi\u1ec3u v\u00e0 t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u su\u1ea5t chi\u1ebfn d\u1ecbch marketing.\u00a0CTR cao c\u00f3 ngh\u0129a l\u00e0 th\u00f4ng \u0111i\u1ec7p v\u00e0 n\u1ed9i dung qu\u1ea3ng c\u00e1o nh\u1eafm \u0111\u00fang \u0111\u1ebfn nhu c\u1ea7u c\u0169ng nh\u01b0 h\u00e0nh vi c\u1ee7a c\u00f4ng ch\u00fang m\u1ee5c ti\u00eau<\/p>\n<p>Nh\u01b0ng n\u1ebfu CTR th\u1ea5p h\u01a1n d\u1ef1 ki\u1ebfn, khi x\u00e2y d\u1ef1ng <a href=\"https:\/\/dtmconsulting.vn\/en\/lua-chon-cac-chi-so-do-luong-hieu-suat-kpis\/\">KPIs<\/a> th\u00ec c\u1ea7n ph\u1ea3i xem x\u00e9t \u0111i\u1ec1u ch\u1ec9nh qu\u1ea3ng c\u00e1o \u0111\u1ec3 ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi nh\u1eefng \u0111i\u1ec1u th\u00fac \u0111\u1ea9y c\u00f4ng ch\u00fang m\u1ee5c ti\u00eau click.<\/p>\n<p>C\u1ea7n ki\u1ec3m tra v\u00e0 c\u00f3 ph\u01b0\u01a1ng \u00e1n \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn d\u1ecbch cho ph\u00f9 h\u1ee3p v\u00ec khi CTR t\u0103ng, chi ph\u00ed cho m\u1ed7i l\u1ea7n nh\u1ea5p c\u00f3 th\u1ec3 s\u1ebd b\u1eaft \u0111\u1ea7u gi\u1ea3m (ng\u01b0\u1ee3c l\u1ea1i, CTR th\u1ea5p h\u01a1n c\u00f3 th\u1ec3 l\u00e0m t\u0103ng chi ph\u00ed m\u1ed7i l\u1ea7n nh\u1ea5p).<\/p>\n<p>N\u1ebfu kh\u00f4ng c\u00f3 d\u1eef li\u1ec7u c\u0169 hay s\u1ed1 li\u1ec7u \u0111\u1ec3 so s\u00e1nh th\u00ec l\u00e0m sao bi\u1ebft CTR cao hay th\u1ea5p<\/p>\n<p>M\u1ed7i ng\u00e0nh ngh\u1ec1 s\u1ebd lu\u00f4n c\u00f3 m\u1ed9t m\u1ee9c benchmark nh\u1ea5t \u0111\u1ecbnh, d\u00f9 l\u00e0 chi\u1ebfn d\u1ecbch marketing m\u1edbi, ch\u01b0a c\u00f3 c\u00e1c s\u1ed1 li\u1ec7u c\u0169 \u0111\u1ec3 so s\u00e1nh hi\u1ec7u qu\u1ea3 nh\u01b0ng marketing c\u00f3 th\u1ec3 \u201ct\u1ea1m l\u1ea5y\u201d c\u00e1c benchmark chung cho ng\u00e0nh \u0111\u00f3 l\u00e0m s\u1ed1 li\u1ec7u \u0111\u1ec3 so s\u00e1nh hi\u1ec7u qu\u1ea3 v\u00e0 v\u1eeba tri\u1ec3n khai v\u1eeba \u0111i\u1ec1u ch\u1ec9nh cho h\u1ee3p l\u00fd.<\/p>\n<p>Ngo\u00e0i ra, n\u00ean kh\u00f4ng c\u00f3 c\u00e1c s\u1ed1 li\u1ec7u benchmark ng\u00e0nh th\u00ec marketer v\u1eabn c\u00f3 th\u1ec3 test tr\u00ean quy m\u00f4 nh\u1ecf \u0111\u1ec3 t\u1ef1 l\u00e0m benchmark cho m\u00ecnh.<\/p>\n<p>&gt;&gt; B\u00e0i vi\u1ebft h\u1eefu \u00edch: <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/bao-cao-social-media-benchmark-download-pdf\/\">[B\u00c1O C\u00c1O] Social Media Benchmark \u2013 Download pdf<\/a><\/strong><\/p>\n<h2>Cost per click &#8211; CPC<\/h2>\n<h3>CPC l\u00e0 g\u00ec?<\/h3>\n<p>Chi ph\u00ed th\u1ef1c t\u1ebf m\u00e0 marketer \u0111ang ph\u1ea3i tr\u1ea3 cho m\u1ed7i l\u1ea7n nh\u1ea5p chu\u1ed9t trong chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o \u00a0(pay-per-click &#8211; PPC).<\/p>\n<h3>Vai tr\u00f2 c\u1ee7a CPC<\/h3>\n<p>CPC\u00a0 cho ph\u00e9p marketer hay nh\u00e0 qu\u1ea3n tr\u1ecb x\u00e1c \u0111\u1ecbnh l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 (<a href=\"https:\/\/dtmconsulting.vn\/en\/social-media-marketing-lam-the-nao-de-do-luong-hieu-qua-roi-ty-suat-hoan-von\/\">return on investment &#8211; ROI<\/a>) cho m\u1ed7i chi\u1ebfn d\u1ecbch marketing.<\/p>\n<p>Gi\u1ea3 s\u1eed marketer c\u1ea7n ki\u1ec3m tra xem li\u1ec7u m\u00ecnh c\u00f3 \u0111ang ph\u1ea3i tr\u1ea3 ti\u1ec1n qu\u00e1 nhi\u1ec1u cho c\u00e1c t\u1eeb kh\u00f3a trong chi\u1ebfn d\u1ecbch t\u00ecm ki\u1ebfm m\u1edbi \u0111ang tri\u1ec3n khai th\u00ec CPC ch\u00ednh l\u00e0 s\u1ed1 li\u1ec7u c\u1ea7n xem x\u00e9t \u0111\u1ea7u ti\u00ean.\u00a0Trong b\u00e1o c\u00e1o \u0111\u1ed5 v\u1ec1 nh\u00e0 qu\u1ea3ng c\u00e1o c\u00f3 th\u1ec3 ki\u1ec3m tra \u0111\u01b0\u1ee3c nh\u1eefng ai click v\u00e0 kh\u00f4ng click v\u00e0o qu\u1ea3ng c\u00e1o hi\u1ec3n th\u1ecb, tr\u00ecnh duy\u1ec7t s\u1eed d\u1ee5ng, ng\u00f4n ng\u1eef, \u0111\u1ecba ch\u1ec9 IP, th\u1eddi gian, v\u1ecb tr\u00ed \u0111\u1ecba l\u00fd,\u2026<\/p>\n<h2>Conversion<\/h2>\n<h3><strong>Conversion l\u00e0 g\u00ec?<\/strong><\/h3>\n<p>Hi\u1ec3u m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n l\u00e0 m\u1ed9t chuy\u1ec3n \u0111\u1ed5i \u0111\u01b0\u1ee3c t\u00ednh khi m\u1ed9t user truy c\u1eadp v\u00e0o website th\u1ef1c hi\u1ec7n m\u1ed9t h\u00e0nh \u0111\u1ed9ng m\u00e0 ng\u01b0\u1eddi l\u00e0m marketing mu\u1ed1n, th\u01b0\u1eddng l\u00e0 d\u1ea1ng ho\u00e0n th\u00e0nh form \u0111\u0103ng k\u00fd \u0111\u1ec3 l\u1ea1i th\u00f4ng tin, t\u1ea3i xu\u1ed1ng file, \u0111\u0103ng k\u00fd th\u00e0nh vi\u00ean, mua h\u00e0ng,\u2026<\/p>\n<h3><strong>Vai tr\u00f2 c\u1ee7a conversion<\/strong><\/h3>\n<p>Conversion l\u00e0 m\u1ed9t trong nh\u1eefng s\u1ed1 li\u1ec7u quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c chi\u1ebfn d\u1ecbch digital marketing.<\/p>\n<p>T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i th\u1ea5p c\u00f3 th\u1ec3 l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 v\u1edbi chi\u1ebfn d\u1ecbch digital marketing.\u00a0N\u1ebfu t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i th\u1ea5p, th\u00ec marketer n\u00ean xem l\u1ea1i:<\/p>\n<ul>\n<li>N\u1ed9i dung trang c\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec kh\u00f4ng khi m\u00e0 l\u01b0\u1ee3t truy c\u1eadp cao nh\u01b0ng kh\u00f4ng c\u00f3 chuy\u1ec3n \u0111\u1ed5i<\/li>\n<li>Form \u0111i\u1ec1n th\u00f4ng tin c\u00f3 l\u1ed7i g\u00ec kh\u00f4ng khi l\u01b0\u1ee3t click v\u00e0 truy c\u1eadp v\u00e0o trang nhi\u1ec1u nh\u01b0ng kh\u00f4ng c\u00f3 chuy\u1ec3n \u0111\u1ed5i<\/li>\n<li>Landing page li\u1ec7u \u0111\u00e3 th\u1ec3 hi\u1ec7n l\u1eddi k\u00eau g\u1ecdi h\u00e0nh \u0111\u1ed9ng r\u00f5 r\u00e0ng (CTA) cho kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng?<\/li>\n<\/ul>\n<p><a href=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-10358 size-full lazyload\" data-src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi.jpg\" alt=\"Data analysis l\u00e0 g\u00ec?\" width=\"800\" height=\"371\" data-srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi.jpg 800w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi-300x139.jpg 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi-768x356.jpg 768w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi-260x121.jpg 260w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi-50x23.jpg 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/02\/phan-tich-du-lieu-la-gi-150x70.jpg 150w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/371;\" \/><\/a><\/p>\n<h2>Conversion rate &#8211; CR<\/h2>\n<h3>Conversion rate l\u00e0 g\u00ec<\/h3>\n<p>Conversion rate (CR) hay t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i, l\u00e0 t\u1ef7 l\u1ec7 ng\u01b0\u1eddi d\u00f9ng th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng mong mu\u1ed1n tr\u00ean m\u1ed9t trang web. Marketer c\u00f3 th\u1ec3 t\u00ednh t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i b\u1eb1ng c\u00e1ch l\u1ea5y s\u1ed1 l\u01b0\u1ee3ng chuy\u1ec3n \u0111\u1ed5i chia cho t\u1ed5ng s\u1ed1 l\u1ea7n nh\u1ea5p qu\u1ea3ng c\u00e1o.<\/p>\n<h3>Vai tr\u00f2 c\u1ee7a CR<\/h3>\n<p>T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i cho ph\u00e9p b\u1ea1n xem t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m c\u00f3 bao nhi\u00eau kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111ang chuy\u1ec3n \u0111\u1ed5i.\u00a0S\u1ed1 li\u1ec7u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap ng\u01b0\u1eddi l\u00e0m marketing x\u00e1c \u0111\u1ecbnh xem chi\u1ebfn d\u1ecbch hi\u1ec7n t\u1ea1i c\u00f3 hi\u1ec7u qu\u1ea3 hay kh\u00f4ng.<\/p>\n<p>V\u00ed d\u1ee5: n\u1ebfu b\u1ea1n c\u00f3 t\u1ef7 l\u1ec7 nh\u1ea5p cao, nh\u01b0ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i th\u1ea5p, s\u1ebd l\u00e0 kh\u00f4n ngoan n\u1ebfu b\u1ea1n xem trang web ho\u1eb7c trang \u0111\u00edch c\u1ee7a b\u1ea1n v\u00e0 \u0111\u00e1nh gi\u00e1 l\u1ea1i hi\u1ec7u qu\u1ea3 c\u1ee7a n\u00f3.\u00a0C\u00f3 l\u1ebd bi\u1ec3u m\u1eabu c\u1ee7a b\u1ea1n qu\u00e1 d\u00e0i ho\u1eb7c b\u1ea3n sao c\u1ee7a b\u1ea1n kh\u00f4ng li\u00ean quan \u0111\u1ebfn qu\u1ea3ng c\u00e1o c\u1ee7a b\u1ea1n.\u00a0Marketer c\u00f3 th\u1ec3 t\u1ed1i \u0111a h\u00f3a t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch:<\/p>\n<ul>\n<li>Nghi\u00ean c\u1ee9u v\u00e0 t\u00ecm hi\u1ec3u \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u1ec3 hi\u1ec3u nhu c\u1ea7u c\u0169ng nh\u01b0 h\u00e0nh vi c\u1ee7a h\u1ecd<\/li>\n<li>T\u1eadn d\u1ee5ng <a href=\"https:\/\/dtmconsulting.vn\/en\/usp-la-gi-usp-voi-chien-luoc-phat-trien-thuong-hieu\/\">USP<\/a> c\u1ee7a s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 (ngh\u0129a l\u00e0 l\u1ee3i \u00edch b\u1ea1n cung c\u1ea5p v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft cho \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee7a m\u00ecnh)\u00a0<a href=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate.png\"><img decoding=\"async\" class=\"aligncenter wp-image-10633 lazyload\" data-src=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate.png\" alt=\"\" width=\"800\" height=\"306\" data-srcset=\"https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate.png 896w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate-300x115.png 300w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate-768x294.png 768w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate-260x100.png 260w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate-50x19.png 50w, https:\/\/dtmconsulting.vn\/wp-content\/uploads\/2020\/03\/t\u0129-l\u1ec7-chuy\u1ec3n-\u0111\u1ed5i-conversion-rate-150x57.png 150w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/306;\" \/><\/a><\/li>\n<\/ul>\n<h2>Cost per acquisition &#8211; CPA<\/h2>\n<h3>CPA l\u00e0 g\u00ec?<\/h3>\n<p>CPA hay c\u00f2n g\u1ecdi l\u00e0 cost per acquisition (kh\u00e1c v\u1edbi cost per action), l\u00e0 chi ph\u00ed th\u1ef1c t\u1ebf ng\u01b0\u1eddi l\u00e0m marketing \u0111ang tr\u1ea3 cho m\u1ed7i chuy\u1ec3n \u0111\u1ed5i.<\/p>\n<p>CPA=Total cost\/ total number of conversions<\/p>\n<h3>Vai tr\u00f2 c\u1ee7a CPA<\/h3>\n<p>Chi ph\u00ed cho m\u1ed7i l\u1ea7n mua l\u1ea1i l\u00e0 ch\u00eca kh\u00f3a khi gi\u00fap c\u00e1c c\u00f4ng ty \u0111o l\u01b0\u1eddng chi ph\u00ed \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u1edbi.\u00a0M\u1ee5c ti\u00eau c\u1ee7a CPA l\u00e0 gi\u1eef cho chi ph\u00ed th\u1ea5p trong khi v\u1eabn duy tr\u00ec s\u1ed1 l\u01b0\u1ee3ng chuy\u1ec3n \u0111\u1ed5i c\u00f3 gi\u00e1 tr\u1ecb cao.<\/p>\n<p>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1ea3m <a href=\"https:\/\/dtmconsulting.vn\/en\/chi-phi-thu-hut-mua-lai-cac-va-gia-tri-tron-doi-clv\/\">CPA<\/a>? C\u00f3 kh\u00e1 nhi\u1ec1u c\u00e1ch tuy nhi\u00ean, c\u00e1ch t\u1ed1t nh\u1ea5t l\u00e0 ti\u1ebfp t\u1ee5c th\u1eed nghi\u1ec7m v\u00e0 t\u1ed1i \u01b0u h\u00f3a \u0111\u1ec3 c\u1ea3i thi\u1ec7n \u0111i\u1ec3m ch\u1ea5t l\u01b0\u1ee3ng qu\u1ea3ng c\u00e1o v\u00e0 gi\u1ea3m CPC t\u1ed1i \u0111a. T\u00f3m l\u1ea1i, c\u1ea7n thu h\u00fat c\u00e0ng nhi\u1ec1u chuy\u1ec3n \u0111\u1ed5i c\u00e0ng t\u1ed1t trong khi v\u1eabn gi\u1eef con s\u1ed1 n\u00e0y \u1edf m\u1ee9c th\u1ea5p nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n<p><strong>Xem th\u00eam&gt;&gt; <a href=\"https:\/\/dtmconsulting.vn\/en\/chi-phi-thu-hut-mua-lai-cac-va-gia-tri-tron-doi-clv\/\">Chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng mua l\u1ea1i (CAC) so v\u1edbi gi\u00e1 tr\u1ecb tr\u1ecdn \u0111\u1eddi c\u1ee7a kh\u00e1ch h\u00e0ng (CLV)<\/a><\/strong><\/p>\n<p>N\u1ebfu b\u1ea1n c\u1ea3m th\u1ea5y h\u01a1i m\u00f4ng lung khi \u0111\u1ecdc hi\u1ec3u nh\u1eefng ch\u1ec9 s\u1ed1 tr\u00ean th\u00ec \u0111\u1eebng lo l\u1eafng, \u0111\u00f3 l\u00e0 \u0111i\u1ec1u b\u00ecnh th\u01b0\u1eddng marketer c\u1ea7n ph\u1ea3i th\u1ef1c h\u00e0nh m\u1edbi c\u00f3 th\u1ec3 hi\u1ec3u v\u00e0 th\u1ef1c h\u00e0nh, r\u00e8n luy\u1ec7n nhi\u1ec1u s\u1ebd t\u1ea1o th\u00e0nh k\u1ef9 n\u0103ng.<\/p>\n<p>N\u1ebfu b\u1ea1n c\u1ea3m th\u1ea5y m\u00ecnh kh\u00f3 m\u00e0 v\u1eadn d\u1ee5ng nh\u1eefng ki\u1ebfn th\u1ee9c l\u00fd thuy\u1ebft tr\u00ean v\u00e0o c\u00f4ng vi\u1ec7c th\u1ef1c ti\u1ec5n nh\u01b0 l\u00ean k\u1ebf ho\u1ea1ch, \u0111\u1ecdc c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 chi\u1ebfn d\u1ecbch v\u00e0 t\u1ed1i \u01b0u h\u00f3a k\u00eanh th\u00ec xem ngay <strong><a href=\"https:\/\/dtmconsulting.vn\/en\/digital-marketing-planning\/\">l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 chi\u1ebfn d\u1ecbch trong digital marketing<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Theo b\u00e1o c\u00e1o c\u1ee7a McKinsey 2019, m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng thi\u1ebft y\u1ebfu c\u1ee7a marketer ng\u00e0y nay l\u00e0 k\u1ef9 n\u0103ng \u0111\u1ecdc hi\u1ec3u v\u00e0 ph\u00e2n t\u00edch s\u1ed1 li\u1ec7u b\u00e1o c\u00e1o. S\u1ed1 li\u1ec7u b\u00e1o c\u00e1o c\u00f3 th\u1ec3 c\u00f3 s\u1eb5n t\u1eeb c\u00e1c c\u00f4ng c\u1ee5 ho\u1eb7c t\u1eeb d\u1ef1 \u00e1n nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng c\u1ee7a c\u00f4ng ty. S\u1ed1 li\u1ec7u v\u00e0 [&hellip;]<\/p>","protected":false},"author":4,"featured_media":10630,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[74,128],"tags":[655,652],"class_list":["post-10621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-chia-se-kien-thuc","tag-marketing-skill","tag-phan-tich-du-lieu-tag",""],"_links":{"self":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/10621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/comments?post=10621"}],"version-history":[{"count":7,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/10621\/revisions"}],"predecessor-version":[{"id":10707,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/posts\/10621\/revisions\/10707"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/media\/10630"}],"wp:attachment":[{"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/media?parent=10621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/categories?post=10621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dtmconsulting.vn\/en\/wp-json\/wp\/v2\/tags?post=10621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}